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Erik's Comment on
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Main thread--DirecTV Complaints
State: California Posted: 06/04/2009 Subject: DirectTV Wouldn't Let Me Cancel.. Talked Me Into Temporary Suspension Comment: I called to cancel DirectTV.. they tried to talk me out of it. I said I am moving to corporate housing for awhile. So they kept insisting that they sign me up for a 6 Month Temporary Suspension and when I was ready to start it up I could call. I get $0 Bills for 5 months.. then all of a sudden a $213 bill (for 1.5 months). I call and say that I won't be ready for service for another month.. and they would delete the $212 from the account. I decided not to use DTV so I called to officially cancel and the $212 fee is still there. I argue how can they charge for something I didn't use. If you don't use electricity.. you don't get charged. They refused to give me my $212... I have spent thousands with DTV and was a HUGE fan of them. Now.. I am going to blog the heck of my experience and I will cost them many many customers. And the $1500 annually i spend with a TV provider.. which is $15000+ every decade... will go to AT&T Uverse or some other carrier. DTV had to squeeze a dime out of me..this is what they get. I probably was responsible for 20-25 clients signing up for DTV and now I will take back those 25 and 50 more. |
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