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George's Comment on
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Main thread--DirecTV Complaints
State: Arkansas Posted: 05/27/2009 Subject: DIRECTV 30 Months of Fraudulent Billing Comment: 30 Months of Fraudulent Billing! Wednesday, May 27, 2009 10:50 a.m. Called and spoke to David (U2631) at DIRECTV he informed me Amanda would return my call within 2 hours. Amanda (R9631) at DIRECTV called offered me 60 days credit I politely refused and again informed DIRECTV that I would be suing in small claims court and filing criminal charges for unauthorized use of a credit card. Amanda kept telling me that DIRECTV had spoken with me and I had not called DIRECTV to confirm the disconnect and that DIRECTV had billed me for approximately 30 months before I noticed. I stressed to Amanda that I had never been contacted by DIRECTV after my initial E-mail in July, 2006 and that I had never spoken to DIRECTV about this account until February 24, 2009 when I discovered the fraudulent billing. DIRECTVs position appears to be that I did not catch DIRECTV soon enough so DIRECTV intends to keep most of the funds that DIRECTV fraudulently removed from my bank account because I did not catch DIRECTVs fraud quickly enough. The approximately $100 credit DIRECTV offered does not equal the approximately $1600 dollars DIRECTV obtained fraudulently. |
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