User Comment by Catherine on Charter Billing Practices







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Catherine's Comment on
Charter Billing Practices

User Comment

Main thread--Charter Billing Practices

From: Catherine
State: Missouri
Posted: 03/15/2009
Subject: billing practices and rudeness!
Comment:
I have been cheated on my bill. Nobody at charter customer service seems to know what they are doing. They tell you one thing and then do another. There is also a guy that worked at the Arnold Mo. store who is verrrry rude and seems to not to be accountable to anyone!? I am very unhappy with charter. I have been a good customer and always pay my bill on time. This is horrible. I have since gone with another carrier and will never go back to charter.! They have told me no install fees and then go ahead and charge.

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