User Comment by Rick on Charter Billing Practices







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Rick's Comment on
Charter Billing Practices

Re: Excessive Charges

User Comment

Main thread--Charter Billing Practices

From: Rick
State: Michigan
Posted: 09/30/2008
Subject: Excessive Charges
Comment:
I have had numerous problems with Charter. The latest occurred when I signed up for the bundled package including cable TV, internet, and telephone. I was told the total monthly charge including taxes and fees would be $102. They subsequently added $10 to the bill and when I called customer service, all I got was an apology for a misunderstanding at the time the agreement was made. There was no misunderstanding. The sales person made it very clear what the bill would be. Of course, Charter has no intention of honoring the original agreement. If there was any other cable service in my area, I would switch in a second.

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