 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
 |
 |
 |
|||||||
|
|
Tito's Comment on
|
|||||
|
Main thread--Dell Computer Consumer Complaints
State: Florida Posted: 09/04/2008 Subject: Billed for item I never received Comment: I ordered a camera back in May from Dell,the camera was shipped but for some reason DHL left the item outside of my gated community condos.First I called Dell over the phone to get this issue solved, no luck there, then I tried sending emails to dell customer support, as of now I am still fighting to get this charge off my Dell Prefered Account.Eventhough Dell recognizes I did not received the item they still want me to pay for it,after getting an email stating I was going to receive a credit or a replacement now they are telling me it is over there 21 days return policy. I keep calling dell support and of course they keep leaving me on hold,when I ask for a supervisor or manager they leave me on hold for ever until I hung up. I even asked if I can record the phone conversation so I can take it to my attorney or the district attorney, they also refused to authorize it.I am a Lan IT administrator who works for a Financial Bank, you can bet I will start switching to HP or IBM,for a few bucks less is not worth the headache. |
| Add your comment | Class Action Home Page |
Home | Site Map | Library | News
Plastic Surgery | Divorce Lawyers | Legal Forms
MedLawPlus.com, Inc.
St. Louis, MO
Copyright 1999 - 2009 / Patent Pending
