From: lLaura
State: Ga
Posted: 08/06/2008
Subject: Charter Communications Billing Practices
Comment:
Signed up for a $124 package and paid an installation $60 charge.
Service started March 24. The 24th of each month a charge of $124 would be made to my credit card.
First charge of $223 was made on May 5th. A second charge was attempted June 5th for $360. This charge did not go through because funds were not available. Charter suspended service in June, adding an additional charge of $125 for phone calls covered in the package.
Customer service was patronizing and rude.
I received a bill this week for $749. (Seven hundred and forty nine dollars.)
This is a scam. I also called for someone to collect the equipment. Noone came.
Can a class action be brought against Charter. This is fraud.
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