From: Phillip
State: Alabama
Posted: 07/22/2008
Subject: EMAIL ADDRESS USEFUL
Comment:
My installation stories have been NIGHTMARES. However, I was able to find an email for the head of escalations (the supervisors you speak to when 888GETCHARTER phone bots helper is NOT helpful). I emailed chartercomplaints@chartercom.com. It is Michael Henry, manager of escalations. I was contacted IMMEDIATELY the next morning.
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