User Comment by Joe on Dell Computer Consumer Complaints







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Joe's Comment on
Dell Computer Consumer Complaints

Re: Compaints in NY against Dell ... 'Next Day Repair'

User Comment

Main thread--Dell Computer Consumer Complaints

From: Joe
State: Missouri
Posted: 07/07/2008
Subject: Compaints in NY against Dell ... 'Next Day Repair'
Comment:
This from the Buffalo News: "Nearly 2,000 complaints against Dell have been made to state Attorney General Andrew Cuomo, recently prompting a state judge to order the computer retailer to more clearly disclose, among other revelations, that most consumers don’t qualify for 'next day' repair service." For a sample of the complaint against Dell's supposed 'next day' repair service, see the following (complaint dated 9/29/2007): "I bought the extended warranty. "In home" repair according to Dell, is that I sit in my home on the phone with a technician for up to as many as four hours per incident for a year and half and still I get the blue error screen! They refused to replace it and refuse to come fix in in my home.

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