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Sony PlayStation®2 Consumer Complaints
Information and Discussion Board
- The Lawsuit. "Lawsuits were filed regarding the PlayStation®2 computer entertainment system models 30001, 30001R, 35001, 39001, 39010, 50001, and 50010 (“PS2”). The plaintiffs in those cases claim that certain inappropriate 'Disc Read Error' messages are displayed. They also claim that some PS2s fail to play and that some of them cause damage to CDs or DVDs during playback." Link.
- Sony Settles Lawsuit. "Sony Computer Entertainment America, Sony of Canada, and Toys R Us of Canada have settled a class action lawsuit over the systems, pending the approval of US and Canadian courts. If those courts approve the settlement, gamers who have recently purchased, repaired, or lost the use of an affected PS2 are eligible to receive a check for $25 ($31 Canadian), a free PS2 game from a specified list, or a free or reduced cost repair or replacement (at SCEA's discretion) of an affected system." gamespot.com (Nov 9, 2005). The last day to submit a claim form to be part of this settlement was February 16, 2006.
- Complaints persist. Surfing the web, one finds continued complaints regarding newer models of Sony PS2s than invovled in the lawsuit. The following is typical of web complaints by consumers: "Lutfee of Pittsburgh PA (03/09/07)--'I bought a play station in 2006. It never played movies. Now I can't even play games on it, it gets really hot in 10 minutes after I put the game in. I have to keep opening the system and wiping off the disc, just to play a simple Madden football game. It is almost imposible to play action games.'" Link.
User Comments
The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page. Click here to add your comment to this thread.
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From: Joe
State:Missouri
Posted: 12/12/2008
Subject: PS3
Comment: Sony has made a hash of its game player business. Sony's PS3 A Sinking Ship: Sales Plummet ... Read More
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From: Joe
State:Missouri
Posted: 03/22/2008
Subject: refurbished PS2
Comment: Despite the advent of the Playstation 3, one can still buy a Playstation 2 at many places on the internet. It appears PS2s are still manufactured by Sony. The following link is for what purports to be a listing for a < ... Read More
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From: kenny woodruff
State:ky
Posted: 02/21/2008
Subject: Sony Playstation 2 disc error
Comment: I have owned nothing but sony products for a long time. However, I have a playstation 2 that is only 13 months old. This console has been taken very good care of and the disk are in great shape also. I conatacted sony ... Read More
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From: Daniel
State:Maine
Posted: 11/23/2007
Subject: Playstaion2
Comment: I purchased 2 Sony Playstaion2 Consoles. These are the new 70000 slimline series. They were supposed to be state of the art. I have had nothing but problems with the systems. Constatnly shutting down. Then on top of that ... Read More
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From: shannon
State:texas
Posted: 04/02/2007
Subject: Sony PlayStation2
Comment: I am very upset at Sony, I purchased two(2) PSP's for my children for Christmas, and I have had to send in(at my expense) both of them. The first one I sent in now has a cracked internal screen, and they are telling me t ... Read More
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The above is provided for informational purposes only and is NOT to be relied upon as professional advice. The information presented on this site comes without any warranty of correctness and, therefore, should not be relied upon. This service is not a substitute for the advice of a professional. No attorney client relationship is created through use of this site.
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