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DirecTV Complaints
Unauthorized charges to credit card and bank accounts
- Complaints against DirecTV for improper billing practices. Here are a few of the complaints against DirecTV found on the web:
- "First off, never give Direct TV your credit card number. They will make their unauthorized withdrawals against your account for early termination fees." Link
- "I canceled my service due to bad customer service then suddenly I get a charge on my bank card for 179.00 that I did not authorize them to take ... ." Link
- Another customer complaint
User Comments
The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page. Click here to add your comment to this thread.
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From: Kassandra
State:California
Posted: 11/20/2009
Subject:
Comment: Direct TV is horrible . My Husband is in the Military and we had orders to move and They wouldnt waive the early termination fees . Than we payed our bill and they said we didnt . They also charged us a 100 moving fee . ... Read More
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From: Billy
State:California
Posted: 11/14/2009
Subject: Its Best to Stay Away From DIRECTV
Comment: If any consumer pulled the same stuff that Directv pulls we would be in jail on bunco charges. I do not recommend anybody subscribing to Directv. when you try to resolve a problem with them all you get are angry uneducat ... Read More
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From: Cari
State:Wisconsin
Posted: 11/11/2009
Subject: poor customer service
Comment: We tried to cancel our service with Directv tonight and was told we had a 2 year commitment that would end on 10/18/2010. The funny thing is, is I tried to cancel at the begining of October this year and they told me to ... Read More
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From: Rob
State:California
Posted: 11/08/2009
Subject: Direct TV Fraud
Comment: Well as I have found as of today Direct TV is the epitome of the Bait and Switch sales tactics.
Essentially the sales people told me what I wanted to hear not what the truth was. I still have to flip through an ungod ... Read More
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From: Deborah
State:California
Posted: 11/07/2009
Subject: Billing Practices.
Comment: Closed my account with Directv, and to protect my credit I paid the remainder of my supposed early termination through WFB bill pay after having WFB close the card that Directv had been using for my monthly service charg ... Read More
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From: Tanya
State:Pa
Posted: 11/05/2009
Subject: Directv Unauthorized Charge
Comment: Begining of Sept, we were moving. I called all the utilities to either cancel or move services. I called Directv to cancel due to I was able to get cable. Directv tried to get me to stay but I said no. They said I would ... Read More
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From: Brian
State:Texas
Posted: 10/28/2009
Subject: Insane Billing/Customer Service Practices
Comment: In May of 2008, my wife and I moved from Florida to Texas providing Directv our new address and phone number to have the service installed in our new home. With spring storms in Texas, we decided that directv was not th ... Read More
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From: nicole
State:il
Posted: 10/27/2009
Subject: mislead on service details
Comment: I was mislead with service that I ordered. Was told that I had HD channels, but was told other when installation. Now they want me to pay $300 for it.
Saturday 9/19, I changed my cable service with At&t. I was told a ... Read More
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From: David Marks
State:Maryland
Posted: 10/26/2009
Subject: billing
Comment: Early this year, my wife and I cancelled DirecTV. Several months later, we suddenly received a $370.17 bill for service and equipment we no longer use! We had switched to Verizon FIOS, but were still getting billed! < ... Read More
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From: Patti
State:Missouri
Posted: 10/22/2009
Subject: Billing Practices and disconnect
Comment: These people are crooks!!! I called to disconnect service and was told there was no early disconnect fee. Today, I get a bill for that fee. I called and was told that when I had them install a new receiver that automa ... Read More
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From: David
State:Arizona
Posted: 10/21/2009
Subject: Directv Class Action lawsuit
Comment: I just posted my complaint, but found that California has authorized a class action lawsuit against Directv, in which customers who have been cheated can contact the attorneys and become part of the class for no money ou ... Read More
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From: David
State:Arizona
Posted: 10/21/2009
Subject: Directv complaint
Comment: Same type of complaint as the others against Directv. They got my account number and took over $450.00 from it for early termination of extremely crappy service. The withdrawal was without any authorization from me. W ... Read More
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From: Lois Sherman
State:California
Posted: 10/21/2009
Subject: Direct TV
Comment: What is the point of posting the hundreds of complaints about this company while there obviously is nothing to stop them. Something is wrong with this picture.
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From: Lois Sherman
State:California
Posted: 10/21/2009
Subject: Direct TV
Comment: For months I have been trying to negotiate with Direct TV about what I was told on the phone when I ordered their services. Since then it has been a nightmare of unwillingness to participate in a resolution of what I wa ... Read More
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From: Grant
State:Illinois
Posted: 10/21/2009
Subject: Lousy Customer Service, Harassing Phone Calls
Comment: It has taken me four calls to customer service to have a credit of $125 applied to my bill due to lack of service from ice on my dish. They have also threatened disconnection after only one month of late payment, after ... Read More
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From: Vicki
State:Georgia
Posted: 10/18/2009
Subject: Billing Practices
Comment: On September 16, 2009, I called the 800 number for automated services for an extension to pay my bill on September 21...it was authorized. I paid the bill in full on 9/21. The bill I received for the next month had a c ... Read More
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From: Jill
State:California
Posted: 10/15/2009
Subject: Billing and Sales Practices
Comment: I set up my account using the friends and family promition. It is the only reason I signed up with Direct TV. The woman I spoke with was very nice, and took all of my mother's account information.
Their bills ... Read More
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From: kristina
State:minnesota
Posted: 10/11/2009
Subject:
Comment: Direct TV omitted crucial information while selling me their service!
• The guy I spoke with never told me that I was going to be charged $10/month in order to have access to the HD channels included in my package. ... Read More
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From: Lloyd
State:Georgia
Posted: 10/06/2009
Subject: DirecTV Stole $423.16
Comment: I had been a directv customer for 7 years when they contacted me about June or July of 2009 to talk about upgrading my equipment. I told them I wasn't about to pay anything for new equipment when they wouldn't, and or co ... Read More
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From: John
State:North Carolina
Posted: 09/30/2009
Subject: SPORTS PACKAGE RIPPOFF!!!
Comment: I am a big football and baseball fan so I did the research on which satelite service was the best and decided to try directv. They advertise a "SPORTS PACK" for an extra $13 buck a month or so. The sports package is supp ... Read More
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From: Me
State:Michigan
Posted: 09/30/2009
Subject:
Comment: Wow, so you work for directv. You are a shining example of nasty, no good customer service. People like you give the good ones a bad name. I tried to cancel my service and was charged 312.00 afterwards I was 3 years i ... Read More
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From: willie
State:california
Posted: 09/29/2009
Subject: termination fee
Comment: I was ripped off by directv for $150.00 for a termination fee!!! I signed a two year contrat with diretv, after two years of faulty recivers, remotes and antenna s, I tryed to terminate directv, they informed me to termi ... Read More
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From: Jennifer
State:Ohio
Posted: 09/25/2009
Subject: Unauthorized Charges to Bank Account
Comment: I am going through the same type of scenario with D-TV right now... I was laid off in February, paid as long as I possibly could, been a D-TV customer for 7 years.. I have never authorized D-TV to auto-debit any account ... Read More
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From: heidi
State:tx
Posted: 09/22/2009
Subject: fraudulent charges
Comment: I have been a customer of Directv for 14 years. I decided to cancel as I just couldnt afford it any longer. When I tried to cancel they tried to tell me I had a 2 yr contract with them and I needed to pay $400. I ment ... Read More
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From: Wendy
State:California
Posted: 09/22/2009
Subject: UNAUTHORIZED CHARGES
Comment: I am being charged $44.99 for NFL Sunday Ticket that I did not authorize. They did the same thing to me last year. Customer Service doesn't give a shit about your calls. They just want your money!!!!!
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From: scot
State:ca
Posted: 09/22/2009
Subject: Scott West - Oregon Post
Comment: TO SCOTT WEST: dude, you are an ass. I am not in your area, and I pay my bills, but you sir are an ass with your thread, does DirecTV know you posted this unprofessional post?
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From: linda johnson
State:tx
Posted: 09/20/2009
Subject: directv
Comment: I tried to cancel my directv service after 14 years of service and at first the person tried to overtalk me and try for me to stay. I told them I just called and want to cancel and to please tell me how to send the equip ... Read More
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From: Ralph
State:nevada
Posted: 09/07/2009
Subject: Direct tv billing fraud
Comment: After 9 years as a customer I finall got fed up with Direct tv's crappy signal and even crappier customer service. I canceled my account on 8-26-09 and recieved a statement on 8-30-09 showing a zero balance. on 9-6-09 I ... Read More
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From: Scott
State:VA
Posted: 09/05/2009
Subject: Bogus Cancellation Fee
Comment: My property management is upgrading balconies and decided no dishes could be connected to the balcony railing or building in any manner, once they are completed. I called Direct TV. They sent out 2 techs on 2 separate oc ... Read More
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From: Arlene
State:Wisconsin
Posted: 08/30/2009
Subject: Directv billing practices
Comment: First off to repeat a wise comment I just read.........DO NOT GIVE DIRECTV CREDIT CARD OR AUTOMATIC WITHDRAWAL INFORMATION.....................
I recently resigned up w/Directv because of tv reception problems d ... Read More
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From: Arlene
State:Wisconsin
Posted: 08/30/2009
Subject: Directv billing practices
Comment: First off to repeat a wise comment I just read.........DO NOT GIVE DIRECTV CREDIT CARD OR AUTOMATIC WITHDRAWAL INFORMATION.....................
I recently resigned up w/Directv because of tv reception problems d ... Read More
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From: Joe
State:Missouri
Posted: 08/29/2009
Subject: St. Louis Post Dispatch article
Comment: DirecTV double bills elderly customer, then hits her with cancellation fee $469 when she cancels the service due to the double billing practice. AT&T helped market DirectTV to this customer. "Without the woman's knowle ... Read More
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From: Latonya Silver
State:VA
Posted: 08/28/2009
Subject: Direct TV
Comment: I understand that people should pay their bills on time however, life happens and this day and time people get up for work and find out they don't have a job so don't just assume a person don't want to pay their bills. S ... Read More
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From: john
State:florida
Posted: 08/25/2009
Subject: communication billing practices
Comment: Are Directv's business practices legal? Are you one of those former Directv customers that was violated by Directv's shady business practices? Were you unjustly billed for early termination fees or for equipment that was ... Read More
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From: Jerry
State:Georgia
Posted: 08/24/2009
Subject: charge deception
Comment: I was quoted 86.00 per month for a cable and internet package that ended up being 148.00 per month and 5 phone calls from 3-1/2to 5 hours in length involving two managers who have no authority but to tell you to call som ... Read More
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From: john
State:florida
Posted: 08/23/2009
Subject: communication billing practices
Comment: I just noticed that Directv made an unauthorized withdrawl from my bank account on 8-23-09. They not only withdrew my last bill, but also for 2 receivers. They withdrew an additional $525.00 plus tax. I received my di ... Read More
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From: Susan
State:North Carolina
Posted: 08/23/2009
Subject: DirecTV False Advertising and Billing Fraud
Comment: I would like to be in on any CLASS Action Lawsuit against Direct TV. They are shady and promise billing charges that are incorrect and exhorbant. I did not receive the rebates as promised. I did not receive the monthl ... Read More
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From: Scott West
State:Oregon
Posted: 08/22/2009
Subject: Directv
Comment: On behalf of DirecTv, I am hereby authorized to send each and every account that has outstanding balances to CBE for collections. This is my job. Pay your bills on time and in full, and we would not have to do this. Bein ... Read More
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From: Schwanda Hammond
State:GA
Posted: 08/11/2009
Subject: Unauthorize debit from my account
Comment: I bought my equipment and never signed a contract, because I was told I could go month to month. I cancelled sevice due to moving and they wanted me to sign a contract. They debit my account for early termination and I ... Read More
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From: douglas
State:al
Posted: 08/10/2009
Subject: Sheena / in Tennessee
Comment: (You said)Directv Customers are RETARDED
Comment: Yes customers! I work for DirecTv and am so sick and tired of you people thinking everything should be free! now you people rip us off over the phone send us bad equi ... Read More
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From: Sheena
State:Tennessee
Posted: 08/10/2009
Subject: Directv Customers are RETARDED
Comment: Yes customers! I work for DirecTv and am so sick and tired of you people thinking everything should be free! I want the flipping world delivered on my doorstep? I want the new customer offer! Why don't you care fore me? ... Read More
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From: Jack
State:Utah
Posted: 08/09/2009
Subject: Billing Practices
Comment: My wife and I had been subscribers of DirecTV service for seven years. Recently we were going on vacation and made arrangements to make a payment on the day that we were to return. DirecTV grudgingly agreed and made it c ... Read More
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From: Willie
State:Georgia
Posted: 08/07/2009
Subject: Unauthorized fraudulant charges
Comment: I've been with directv since 1995. Since when was it legal for directv to charge what ever fees and when ever they decide they can't get any more money from you just because you used a atm or debit card to pay your bill. ... Read More
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From: Maria
State:CA
Posted: 08/05/2009
Subject: Product below standard
Comment: Direct TV's receivers are below standard and then they charge you Shipping and Handling to send you a new one and to top it off they added 6 months to my contract. When the 2nd receiver broke down the customer service re ... Read More
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From: douglas
State:al
Posted: 08/04/2009
Subject: Communications, Billing Practices
Comment: Im seeing the same problem that i have. Communications
the worst i have ever seen billing the worst i have ever seen.First hd box went out 2nd hd box coulnt even tell it was hd .called them they wanted the box fine i ... Read More
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From: Bambi
State:New Hampshire
Posted: 08/04/2009
Subject: Billing aand payments
Comment: I too have had it with Direct TV. My issues start with them mis posting not one but TWO of my payments to someone elses account. Even after providing them with all THEIR required information, they still have not correc ... Read More
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From: Lisa
State:Missouri
Posted: 08/01/2009
Subject: UNETHICAL BILLING PRACTICES
Comment: Has anyone filed a suit against DirectV Re: adding money to their bill each month?
I downgraded my service Approx. 6 months ago, from ALL CHANNELS to a more inexpensive package. I was told my bill would be Approx. $6 ... Read More
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From: Bradley
State:Illinois
Posted: 08/01/2009
Subject: Unauthorized fees
Comment: I was a DirecTV customer for 8 years. In 2008 I decided to try AT&T Uverse. I had the AT&T system installed and the DirecTV system disabled. I then called DirecTV to cancel my service and I was informed that I was under ... Read More
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From: Jeff ®
State:Ohio
Posted: 07/30/2009
Subject: DirecTV Dishonors Contract Agreement
Comment: I signed up for DirecTV in June 2008. I actually read and understand the contract I signed. After nearly a year, DirecTV starts charging more per month. My contract is quite clear (to me at least) that I get the programm ... Read More
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From: Dave
State:North Carolina
Posted: 07/28/2009
Subject: undisclosed contract
Comment: I had the same problem as several other people in this thread. I upgraded a receiver, and even asked if there was a contract involved, and was told no. Afterward, I went online to check my account, and saw that a 2 yea ... Read More
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From: Charlie
State:virginia
Posted: 07/28/2009
Subject: Direct TV
Comment: This is the worst of the worst company I have ever dealt with.Please say a sincere prayer that they will be out of business VERY soon.Thank-you for letting me vent.
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From: Bobby
State:Texas
Posted: 07/25/2009
Subject: False Advertising
Comment: Direct TV does not honor it Friends and Family Promo. I referred a family member who gave my account number up front to their customer service rep as the ads say. A month later, Direct TV sends a letter to us both sayi ... Read More
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From: Tim
State:OKLAHOMA
Posted: 07/20/2009
Subject: CONTRACTS
Comment: I signed my sister up on my account and asked if this would extend my contract out another year. When I called in later that month to check about my contract they told me I was signed back up for another year. I told t ... Read More
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From: Earl
State:Florida
Posted: 07/19/2009
Subject: Billing
Comment: This is the exact same thing that keeps happening to us. They have actually refunded some of the fraudulent charges but will never suspend the service at our vacation home in NC. Every time they say it is taken care of ... Read More
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From: Keith
State:Alabama
Posted: 07/18/2009
Subject: DirecTv rips me one
Comment: I had my wife call and cancel our services. She was told we would recieve our final bill in the mail. This was July 3rd. When she checked our bank statement on the 10th a payment, which neither one of us authorized, wa ... Read More
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From: alice
State:florida
Posted: 07/18/2009
Subject: CANCELLATION FEE
Comment: I had Directv since 2003 and needed to replace a defective receiver. After receiving the receiver in July 2008 the bill kept going up and I decided to cancel. Boy what a mess. They stated that I owed a cancellation fee o ... Read More
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From: Tammy
State:North Carolina
Posted: 07/17/2009
Subject: Fraudulent billing practices
Comment: Wow, I can't believe how many people DirecTV has tried (successfully) to cheat. We started having problems in March with two out of three receivers. I called DirecTV and they tried to help fix the problem with no succe ... Read More
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From: HV
State:Maryland
Posted: 07/12/2009
Subject: Lies to get you to sign up; then your stuck!
Comment: Directv phone rep called ME after an installer had missed his appointment. She told me that my bill would be $79.00 a month with a 1 year contract. After signing up & getting installed; I was told that in the "fine" prin ... Read More
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From: P.Jane
State:Pennsylvania
Posted: 07/11/2009
Subject: Illegal Billing and Slander by Direct TV
Comment: Direct TV advised a local installation company that they refused to approve installation due to an outstanding unpaid bill.
First I have NEVER had Direct TV, I can prove that I had cable for 6 years and prior to ... Read More
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From: Dean
State:South Carolina
Posted: 07/09/2009
Subject: Billing practices
Comment: On 26 June 09, I called to cancel Directv service. I asked the Rep. if there would be any further charges and he stated there would not be any further fees or charges on our account. Yesterday, 8 July 09, I received ... Read More
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From: George
State:Kentucky
Posted: 06/26/2009
Subject: Billing Practices
Comment: Well this seems to be a common problem. I had Direct TV installed in my home on the evening of 20 Mar 09. After the installaton the tech told us we had 72hrs to decide if wanted to keep the service. Well on the morning o ... Read More
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From: Kris
State:Va
Posted: 06/10/2009
Subject: Illegal billing practices
Comment: I am an attorney, and the exact same thing happened to my client last night. She is not a customer, but used her card to pay for a friend. When I advised that their conduct is illegal, the supervisor simply lied and sai ... Read More
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From: Kristen
State:N.C.
Posted: 06/08/2009
Subject: Unauthorized Charges
Comment: I'm in the exact same boat...
I previously paid a DTV bill for my uncle back in 02/09 and 03/09. On 06/01/09 and 06/02/09, I was charged $574.19 from DTV. I called and explained to them this bill is not mine, th ... Read More
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From: MARYANN
State:IDAHO
Posted: 06/07/2009
Subject: AWFUL DIRECTV IS AWFUL
Comment: SO YOU ORDER DIRECTV, SIGN A TWO YEAR CONTRACT THAT YOU CANNOT GET OUT OF SHORT OF DIEING BUT DIRECTV CAN CHANGE YOUR CONTRACT AT WILL. JANUARY 2009 THERE WAS A PRICE INCREASE, WITHOUT NOTICE, WHICH ALTERED MY CONTRACT ... Read More
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From: Erik
State:California
Posted: 06/04/2009
Subject: DirectTV Wouldn't Let Me Cancel.. Talked Me Into Temporary Suspension
Comment: I called to cancel DirectTV.. they tried to talk me out of it. I said I am moving to corporate housing for awhile. So they kept insisting that they sign me up for a 6 Month Temporary Suspension and when I was ready to st ... Read More
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From: George
State:Arkansas
Posted: 05/27/2009
Subject: DIRECTV 30 Months of Fraudulent Billing
Comment: 30 Months of Fraudulent Billing!
Wednesday, May 27, 2009 10:50 a.m.
Called and spoke to David (U2631) at DIRECTV he informed me Amanda would return my call within 2 hours.
Amanda (R9631) at DIRECTV calle ... Read More
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From: Kendra
State:Kansas
Posted: 05/20/2009
Subject: Billed without permission
Comment: Direct TV mailed me a bill for a box I had not sent back. I called them that day and said they had sent the recovery box to the wrong address, but the bill to the correct address. I said I want to make sure you DO NOT ... Read More
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From: Katriing
State:Georgia
Posted: 05/15/2009
Subject: Billing
Comment: I have been having problems with Directv for improper billing. My standard rate is $29.99 and I am constantly being billed for $100.00 or more. They never credited my account and have poor customer service.
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From: Bob
State:California
Posted: 05/14/2009
Subject: DirecTV Deceptive Business Practices
Comment: DirecTV was unequivocally the worst experience that I have ever had with any product or service. It’s hard to believe that such a company can legally operate while employing the deceptive business practices that I encoun ... Read More
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From: Karen Kopec
State:Illinois
Posted: 05/08/2009
Subject: Early termination fee
Comment: Having dealt with these scumsuckers, this is what I've learned and more important WHAT I DID. 1. If you cancel your service for any reason, remove your CREDIT CARD authorization before you do it. Otherwise, they will cha ... Read More
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From: Cris
State:Florida
Posted: 05/04/2009
Subject: Early Termination Fee
Comment: I called Direct TV twice to cancel and both times was quoted a $150 cancellation fee. After I cancelled, I was charged a cancellation fee of $339.50 I've called 3 times more to dispute that charge and I've put that Vis ... Read More
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From: Gloria
State:FL
Posted: 05/03/2009
Subject: Unauthorized Charges
Comment: 05/01/2009 Debit: from merchant DTV*DIRECTV SERVICE 800-347-3288 CAUS
This is the 2nd time Direct TV charge my account without my consent - It is ridiculous!! Their customer service is the worse possible.
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From: N
State:Missouri
Posted: 04/28/2009
Subject: Directv billling
Comment: I have a similar issue. We are going to cancel in June when our last contract with them is up. This month alone I had to call four times to get $30 that they owed me put on my account. I told them I wanted the complete a ... Read More
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From: Jacqueline
State:Georgia
Posted: 04/25/2009
Subject: Unauthorized Charge to Credit/Debit Card
Comment: After 1 year of service, due to repairs on my home I requested a temporary suspension in service for, which customer service informed me the company could provide. However, they drafted my account $294.50 on 01/28/09 fo ... Read More
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From: Thomas
State:Illinois
Posted: 04/16/2009
Subject: Dispute
Comment: I dispute the validity of the debt referenced by DirecTV as account number 4552368 for the amount of $362.61.
I requested cancellation for my DirecTV services after 5+ years. And I was told by Nel employee # 100 ... Read More
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From: Barb
State:Ohio
Posted: 04/07/2009
Subject: Billing Practices
Comment: I was recently charged $514.81 for services with DirecTV and I don't have DirecTV. I let my daughter use my debit card to get her DirectTv connected and we both asked the installer/business person to make sure it would ... Read More
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From: Charles
State:Maine
Posted: 04/01/2009
Subject: misleading/deceptive conduct and sales tactics, false representations and unfair billing and sales practices
Comment: Several times prior to making the appt. of installation I was told a price of $34.99 for 12 mos. Not one of the 6 cust. service reps. said anything about rebate forms. I am 53, disabled and live in the rural area becaus ... Read More
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From: Dave
State:Missouri
Posted: 03/31/2009
Subject: Withdraw on CC Without Notification
Comment: I received a paper statement on 3/31/2009 with the following info:
Current Balance: $0.00
Auto Pay: Not Setup
Paperless Billing: Not Enrolled
Bill Statement Date 03/26/2009
Previous Bala ... Read More
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From: Tony
State:PA
Posted: 03/09/2009
Subject: Never given proper discount, and was lied to
Comment: A year ago when I signed up for service I was to receive the current directv discount ($20 off) plus the AAA $10 a month discount in addition. I confirmed this verbally numerous times the night I signed up for service. I ... Read More
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From: Jeannie
State:Florida
Posted: 02/21/2009
Subject: Billing practices
Comment: I was told that my total charge would be $44.99 monthly for a year. The first bill was more than that amount, I have never received a bill that is the same monthly charge. Currently, the bill is $115 but just last month ... Read More
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From: Shelly
State:Washington
Posted: 02/05/2009
Subject: DirecTV early Termination Fees 
Comment: I work at a class action law firm and we are investigating this issue. I am interested in talking to people and hearing about their experiences. Please contact me at shelly1100ny@yahoo.com if you've been charged an ear ... Read More
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From: Tony
State:California
Posted: 01/30/2009
Subject: Directv robs your money
Comment: After closing my acct and mailing back HD receiver, I was billed 16.96 for an pay-per-view from Mar 2008. I called Directv and was put on hold for 30 min they told me that I order the same movie 4 time within two days o ... Read More
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From: Sandi Smith
State:TX
Posted: 01/27/2009
Subject: Using his name on someone else's card for a refund
Comment: Directv has been billing a Discover card on my daughter and she does not even have a card. After paying nearly $500. she realized she had only paid for credit cards to be refunded, not the bill. When she called about thi ... Read More
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From: Michael
State:Texas
Posted: 01/08/2009
Subject: Communications, Billing Practices
Comment: If I took money out of peoples accounts, I would be behind bars,why after all the illegal dealings hasn't this so called Directv Company been made to make things right and give back the monies owed and stand liable for t ... Read More
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From: Todd
State:Alabama
Posted: 01/05/2009
Subject: DirecTV billing practices
Comment: On May 29, 2008 I noticed my satellite service was not working. Thinking it was because I was behind on my bill, I contacted DirecTV and made a full payment on my account in the amount of $92. I was told by the rep that ... Read More
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From: cathy
State:Kentucky
Posted: 01/05/2009
Subject: DirectTV
Comment: After receiving an offer for Direct TV I called them and asked about their service. I asked the rep no less then 3 times what my total monthly bill would be. I really stressed the TOTAL amount. She told me it would be $4 ... Read More
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From: Sherm
State:MA
Posted: 12/22/2008
Subject: What does it cost to not have Directv?
Comment: I was a very satisfied Direct TV customer for over six years. Like so many others, my relationship with Direct TV came to a sad end. When my second receiver failed I called DirecTV and found out that it would cost a min ... Read More
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From: Robert
State:NC
Posted: 12/17/2008
Subject: DurecTV
Comment: Add my name to this huge list of billing complaints against DirecTV. I had no contract with DirecTV and requested my service suspended during winter until April 1, 2009. This DTV service was at my vacation property and w ... Read More
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From: cathy
State:illinois
Posted: 12/17/2008
Subject: directv
Comment: ive had dtv for 10 years my tivo stopped working so they said NO CHARGE TO ME THEY WILL SEND OUT A DVR ITS JUST LIKE A TIVO ALL I HAVE TO PAY IS SHIPPING. I cancelled after 4 months of having the dvr now they say i had a ... Read More
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From: willam
State:Indiana
Posted: 12/01/2008
Subject: unfriendly people should be able to cancel service to change to a cable company
Comment: I cann't cancel this service for two years because i replaced a box which they would have had to pay for because my old box went out the people or rude when you talk to them now they have the bills going to carol stream ... Read More
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From: David
State:North Carolina
Posted: 10/24/2008
Subject: Directv Unfair Practices
Comment: Directv is an unscrupulous company that preys on customers.
After two years of service, every bill paid on time, I decided to take my business elsewhere.
I returned the equipment as required, but Direct ... Read More
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From: Melissa Widener
State:Virginia
Posted: 08/05/2008
Subject: Unauthorized charges
Comment: My account was debited $760.00 for someone else's account. I have back and forth with directv to get a refund and they refuse to let me speak to anyone that can help me. I faxed my bank statement as advised on 7/28 and c ... Read More
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From: tawana
State:maryland
Posted: 07/23/2008
Subject: direct tv policy of unauthorized debiting customer banking and credit cards
Comment: Direct Tv company's practices taking credit cards or bank card information and makes unauthorized charges without your permission or knowledge
Direct tv has begun a practice that allows them to go ... Read More
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From: LG
State:Missouri
Posted: 05/05/2008
Subject: Direct TV
Comment: DTV allowed someone from another state to open an account in my name. I was late paying 50 dollars and they threatened to disconnect my service, but they allowed these losers to run the account up to 650 dollars. I have ... Read More
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From: Michael Williams
State:North Carolina
Posted: 05/01/2008
Subject: Direct TV High Definition Satellite Service
Comment: I have been a loyal customer of Direct TV for nearly 15 years and have a 5 digit account number, now the accounts are in the millions. In October of 2007, DirecTV began advertising their High Def TV channels and equipmen ... Read More
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