AT&T Complaints--billing practices, page 2








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AT&T Complaints--Billing Practices

Page 2, Continued from Page 1



User Comments
The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page.

From: Jonathan
State:Florida
Posted: 12/22/2008
Subject: ATT Service
Comment: I called ATT to change my service to a dsl only plan. The customer rep told me this would be no problem and my account would stay the same but would only reflect the dsl. Well that was not true when the turned off my pho ... Read More

From: friday
State:nashville tennessee
Posted: 12/21/2008
Subject: stealing money from my account for home & internet service .
Comment: This case has been file with BBB, and file law suit with AT&T , for home phone/and internet service. I have a home phone and internet service with at&t on 10/12/2008 $14.99 dsl high speed internet and $24.99 for home pho ... Read More
From: Armour Brown
State:Oklahoma
Posted: 12/18/2008
Subject: Incompetent Customer Service Representatives
Comment: To: Whom it may Concern.

I request someone at your Corporate Headquarters look into the above mentioned account, as I can’t get any of your customer service representatives to rectify my situation.

S ... Read More

From: Mark
State:NC
Posted: 12/18/2008
Subject: Unbelievable
Comment: Started 3 months ago with DSL, local phone and Dish. Bills are $80 to $100 higher per month than advertised, and now getting the run around.
From: Randall
State:Florida
Posted: 12/15/2008
Subject: recieving DSL modem and service that was not ordered
Comment: I am very weary of receiving DSL modems in the mail to my dads house who is 93 and does not even know what a computer is. I'm tired of dealing with it. He is on the national do not call list. If anyone ever did call he h ... Read More

From: H Sanchez
State:California
Posted: 12/15/2008
Subject: ATT Transfer of Services
Comment: Do not accept offers by ATT to change or alter service!! One month prior to our move I accepted the offer to move from a regular telephone line to a new VoIP with the assurance that this would be seamless and easy. It ... Read More
From: Maryse
State:california
Posted: 12/10/2008
Subject: At&t methods of extortion
Comment: At&t charges about 3.50 $ a minute for calls to France when most companies charge 10c.
Knowing this I never call direct through At&t but I use 1010987 which charges 10 or 11 c a minute .

A call of one hour a ... Read More

From: Erica
State:California
Posted: 12/04/2008
Subject: AT&T BILLING PRACTICES
Comment: I was sent a bill by AT&T which I have...that states that my bill is due on December 12. I left town for the holidays and was greeted by a shut off notice scheduled before December 12 but, of course the notice was dated ... Read More
From: Megan Rhoades
State:Texas
Posted: 12/02/2008
Subject: AT&T Billing Practices
Comment: My husband and I signed up for services with AT&T in late June of 2008. We are receiving services for one phone line, one fax line and monthly internet that is not even DSL just some high speed dial-up that always crashe ... Read More

From: Laura
State:Mississippi
Posted: 12/01/2008
Subject: AT&T Bundle Service Billing
Comment: My husband and I decided to bundle our services with AT&T after we received a flyer in the mail offering Local/Long Distance, DSL, & Dish Network (39.99 credit for the 1st year) 88.00/mth plus tax & fees. Well...let's j ... Read More
From: Roberto
State:california
Posted: 11/30/2008
Subject: Refund complains and other issues
Comment: We bought phone in one of att store in Fashion mall Arcadia last Nov 04, this year of 2008 in hoping to have a better deal we got the Palm Centro for $146 dollars each with free bluetooth charger, The Sales personnel sa ... Read More

From: Liz
State:Georgia
Posted: 11/28/2008
Subject: Billing practices
Comment: Hi
We moved into a new house at the beginning of October. We wanted the bundle of phone with unlimited long distance, internet and dish. We couldn't get dish because of the location so we ordered just phone and inter ... Read More
From: Bruce
State:California
Posted: 11/26/2008
Subject: Overbilling, incompetent customer service
Comment: A letter I just posted to ATT in Orlando...
I am writing to file a complaint about six months of absolutely incompetent customer service dealt to me by your company that has caused myself and my family mental hardshi ... Read More

From: Paula
State:GA
Posted: 11/24/2008
Subject: AT&T Billing/Sales Practices
Comment: About 4 months ago, when our DSL router was blown out by a lightening storm, I contacted AT&T for help. The lady told me I could now bundle my TV with them and receive the basic TV service free for 12 months. We thought ... Read More
From: Phillip
State:CT
Posted: 11/22/2008
Subject: response
Comment: I too work for ATT. I appreciate your willingness to toss yourself under the bus. The fact is, ATT Consumer sucks. Plain and simple. I've read all these posts, and they are accurate. ATT is arrogant and bloated beyon ... Read More

From: Donna
State:California
Posted: 11/21/2008
Subject: Billing
Comment: I am getting automated phone calls from AT&T saying that I owe on my wireless bill. I'm getting about 3 calls in a 24 hour period everyday for the last 2 months. I am not an AT&T customer not have I ever been. I do ... Read More
From: Flora Green
State:Tennessee
Posted: 11/19/2008
Subject: Billing Practices
Comment: I have had to call at&t over 27 times since they took over Bellsouth.I have been assured that my bill would be lower each time.Then every month they keep adding on things i did not order and are telling me if I keep long ... Read More

From: Prasad
State:CA
Posted: 11/15/2008
Subject: AT&T Imporoper billing dispite several protests
Comment: I have land line with AT&T. In June 2008 I called AT&T and asked to discontnue the following features:
1) My Number is not published $1.25 2)Anonymous call rejection $5.00 so that my bill could be reduced 7.25 They ... Read More
From: Carolyn
State:Georgia
Posted: 11/15/2008
Subject: Dishonest billing practices!
Comment: Back in September we had a 'door to door' AT&T rep come by with her partner. My husband was home that day and was talkign to them when I pulled up. We get basic phone service, that's all we need. I do like Caller ID b ... Read More

From: Daron
State:KY
Posted: 11/14/2008
Subject: ATT BILLING
Comment: Signed up in June for a $60 phone + internet package. There was going to be an addl charge of $80 for a dsl something or other that would be spread out over the course of 8 billings. 1st invoice came in at $120. Calle ... Read More
From: Rick
State:GA
Posted: 11/13/2008
Subject: Internet Billing
Comment: On 11/13/08 I attempted to pay my 'internet service only' bill from AT&T. For the second month in a row, I am not able to log on to my account. Today, three separate operators were not able to assist me. One operator gav ... Read More

From: TODD
State:TN
Posted: 11/11/2008
Subject: AT&T CHARGES ONE MONTH AHEAD
Comment: I AM SICK OF COMPANIES ROBBING PEOPLE. I RECEIVED A EMAIL FROM AT&T STATING THEY WERE GOING TO BILL LONG DISTANCE CHARGES ONE MONTH AHEAD. THIS IS CRAP. I CANT BILL THE COMPANY I WORK FOR IN ADVANCE. HMMM. WHY DO THEY TH ... Read More
From: Michael
State:CA
Posted: 11/05/2008
Subject: Billing
Comment: In September I spoke to AT&T. I informed them that I no longer used my land line for long distance calls, and if I was to cancel would it change my other services. (DSL. etc). I was informed that it would conflict ... Read More

From: tim
State:tennessee
Posted: 10/28/2008
Subject: bundle package changed by att w/o my consent
Comment: signed up w/ att and dish network w/ free longdistance, 6.0 fastexcess, and 250 family pack, for $99.99 month minus taxes. get my first bill and its $235! after 6wks of continious calls (still goin) att changed my plan t ... Read More
From: Reh
State:Michigan
Posted: 10/28/2008
Subject: Billing practice
Comment: Last year I got Dish Network package from AT&T. When I signed up, I changed the DSL service to the lowest package with $19.99/m service. For the Dish, I had first six months free and the next six month they will charge ... Read More

From: norma
State:Ohio
Posted: 10/24/2008
Subject: billing for services
Comment: Since I have had Uverse and internet service I have had to call on some sort of billing issues every month. My charges are billed to by credit card and yet I still get nasty letters about ATT not getting paid even throu ... Read More
From: Alisha
State:Florida
Posted: 10/22/2008
Subject: AT&T Billing practices
Comment: I signed up for service for dial up internet for my home through AT&T. I was quoted a price of 22.00 and when I recieved my bill it was for 58.00. I paid my bill and two weeks later I could use my internet. When I con ... Read More

From: Joseph
State:Missouri
Posted: 10/20/2008
Subject: Cancellation of AT&T service
Comment: Just got off the phone canceling my local phone service with AT&T. I tried to do it last year and was talked out if my a very, very persistent customer service representative who made promises, some of which were kept. ... Read More
From: jeffrey
State:florida,Pcola
Posted: 10/16/2008
Subject: S AT&TAN
Comment: They are the second coming! A pure form of the deregulation we live under now. We were overbilled for over 18 months for a voice mail box, and we had the memory call service too. not to mention the 800 number that we di ... Read More

From: Toni
State:Kansas
Posted: 10/14/2008
Subject: quoted one price for phone/internet bill is higher
Comment: I ordered new service land line phone and internet on 8/21/2008. I was quoted a bundle price of $76 for phone and internet and told I would get a $50 dollar rebate. Called same day thinking bundle was too high and asked ... Read More
From: Kimberly
State:FL
Posted: 10/13/2008
Subject: AT&T Bundle Costs Misleading
Comment: In May 2008, I spoke to an AT&T representative and was quoted a bundle package of standard telephone service, Lite DSL, and Dish Network with 250 channels and two DVRs which would service 4 televisions all for $69.52 inc ... Read More

From: MONICA
State:MICHIGAN
Posted: 10/13/2008
Subject: Billing
Comment: I repeatley had trouble out of At&T regarding my phone I'm bill for calls, I did not make. I was charge 10 min's for a 411 call. As far as I know no one working for info/411 has time to talk for 10 mins. I now am expri ... Read More
From: Eric
State:Iowa
Posted: 10/13/2008
Subject: Pay phones
Comment: I was charge six time for two call's to the USA from Germany 273.04 for 5mins.

From: Yumiko
State:California
Posted: 10/02/2008
Subject: Incorrect Amount billed continously
Comment: Our normal bill for the business is anywhere from $700.00 to $800.00. We received $3,648.00 in September. After talking to the rep. they had adjusted accordingly, and received a letter showing the credit amount. We ha ... Read More
From: nabila tantawi
State:nj
Posted: 09/30/2008
Subject: billing
Comment: I was billed for $1803 for internet usage that i never used. I have contect them and they don't want to do anything about it.

From: Mad-user
State:Texas
Posted: 09/30/2008
Subject: Confusion
Comment: I moved on Sept 15, I called the phone service 3 weeks in advance to have my phone and DSL internet moved. All was well until I come home on a Friday evening two weeks later and I had no Internet. I phone AT&T, my bil ... Read More
From: Marvin Garcia
State:California
Posted: 09/30/2008
Subject: Over Billing
Comment: ATT has been billing me for internet services, which I do not have access to, and excessive minutes usage. None is TRUE. This people are dishonest.

From: Melanie
State:Mich.
Posted: 09/27/2008
Subject: i work for AT&T
Comment: i have been working for AT&T for almost a year, and i actually handle the Texas area even though i live just south of michigan.
I just wanted to inform you that when you call in, we have a main system that we mainly ... Read More
From: Winifred M. Abdullah
State:Georgia
Posted: 09/23/2008
Subject: Billing Practices
Comment: The only reason I am using AT&T is because they bought out Bell South. The company is utterly unscrupulous! I telephoned AT&T on July 1, 2008 and asked them to discontinue all services to my line with the exception of ... Read More

From: Linda
State:Georgia
Posted: 09/22/2008
Subject: AT&T billing
Comment: In May I was given a price for "bundle" and told my bill would be under $70.00 a month including taxes! I received the next bill for $100.22,(told it was pro rated so I paid) then billed $91.60 (after calling they charg ... Read More
From: Vicki
State:Ohio
Posted: 09/21/2008
Subject: Billing Practices
Comment: Although I cancelled my local phone service months in advance, AT&T failed to disconnect my service. Rather, they continued to charge me each month. I disputed the charges, yet AT&T sent my 'final' bill to West Asset Man ... Read More

From: Anne
State:California
Posted: 09/17/2008
Subject: double billing!
Comment: Well, here we go. I purchased two apple iphones at the Santa Monica Apple store on July 11, 2008. I was given a tri-fold brochure and told to "pick my plan". My sales rep handed me an electronic device where I signed ... Read More
From: Sibyl
State:CA
Posted: 09/17/2008
Subject: Payments
Comment: Why does AT&T care if I pay someone else's bill for them? And what is the $5 service charge for? Is it for speaking to an actual person that might have to do some actual work? I hate automated services! AT&T you suck ... Read More

From: Joe
State:Missouri
Posted: 09/16/2008
Subject: Reply to Suni
Comment: If you have already been sued, this might not help but it certainly cannot hurt--file a complaint with the BBB. Norm ... Read More
From: Suni
State:Alabama
Posted: 09/16/2008
Subject: Text Msg
Comment: Last year I decided to do the bundle (phone, internet,cells) for my 4 children. I specifically asked for a text plan. I was told that I could pay 25.00 a month for UNLIMITED text. Which I gladly agreed to...I know the ... Read More

From: Margaret
State:NC
Posted: 09/14/2008
Subject: AT&T Billing Practices
Comment: With a personal phone, a business phone, and a fax line--all transferred from Bell South to AT&T--I was paying close to $200 a month. Finally, I called AT&T and requested a better price. The person on the phone offered ... Read More
From: Susan
State:Florida
Posted: 09/13/2008
Subject: DSL billing
Comment: I responded to an offer over a year ago for dsl lite for $9.95 per month. The offer had to be requested online, but day after day I mysteriously could not access that page and it always prompted me to call the number po ... Read More

From: Gwen Carden
State:Florida
Posted: 09/09/2008
Subject: AT&T billing scam
Comment: I am very upset and outraged about the way I have been treated in recent months by AT&T.

A while ago an AT&T rep asked me if I would like to upgrade to the highest DSL speed at no extra cost. I agreed. Instead, ... Read More
From: Raza
State:Ny
Posted: 09/06/2008
Subject: Incorrect billing
Comment: I am writing to you about an issue that has been going on for months with my wireless bill. I am have been very frustrated because no one has been helping me, all I have been told month after month is the issue is fixed ... Read More

From: Tiffany
State:GA
Posted: 09/06/2008
Subject: AT&T Billing Practices
Comment: I bought my son a GO Phone in January with monthly withdrawl from my checking account. His phone was stolen on Sept 3. I called AT&T to report the phone stolen on Sept 3. I called my bank on Sept 4 and the monthly paym ... Read More
From: Brenda
State:Louisiana
Posted: 09/05/2008
Subject: Wrong number calls daily
Comment: About seven years ago, we got a non pubiished telephone number that the phone company said had been out of service for a LONG time. Well for seven years the dead beat person named Thomas Goodson that had this number is s ... Read More

From: Brenda
State:CA
Posted: 09/05/2008
Subject: Billing Practices
Comment: I asked for BASIC service took off caller ID, waiting etc. Just want long distance and basic LifeLine service. Still get a big bill each month! Asked for High Speed Internet took awhile but got it. Next bill showed two b ... Read More
From: maurice
State:mississippi
Posted: 09/03/2008
Subject: billing
Comment: We always pay our bills as soon as we get them, but with at&t it is impossible. Their billing is always screwed up so bad it is impossible to pay it. I wish the goverment would shut them down. I have had to drop my se ... Read More

From: Chuck
State:Florida
Posted: 09/02/2008
Subject: Billiing
Comment: AT&T has to be the most incompent company around. For 6, count'em 6, they have gotten my bills wrong, what is wrong with this company!!!!!!!!!
From: Fred Cruz
State:CA
Posted: 08/30/2008
Subject: Billing practice
Comment: Recently I got into a little financial bind, my bad, and my wireless service got disconnected for a month. When I went to restore service they charged me for the month they didn't provide service and a reconnection fee. ... Read More

From: Linda
State:Illinois
Posted: 08/29/2008
Subject: Billing Errors and no resolve
Comment: Danielle.. move over.. same issues here with promises to "call back"... just GOT a call back.. and was told the person that needs to review "your problem" isn't in until Monday and Monday we're busy.. so maybe Tuesday... ... Read More
From: Linda
State:Illinois
Posted: 08/29/2008
Subject: Long Distance Fees, Remedy not as promised
Comment: 30+ year 'veteran' of AT&T/SBC/Illinois Bell as customer. Was on calling plan for local, longdistance, grandfathered, added AT&T Internet (via SBCGlobal before buyout) Router problems, went to use Dial Up to resolve issu ... Read More

From: Danielle
State:IL
Posted: 08/29/2008
Subject: AT&T Service and Practices
Comment: Here is just a little of what I have been through and they keep asking me if I want a cell phone from them I guess you know my answer!!
I have spent 20hours alone last month just talking to At&t I have documented eve ... Read More
From: Amy
State:CT
Posted: 08/29/2008
Subject: AT&T Billing frauds
Comment: A month ago we were told we did not have to pay the twenty dollar increase because we were never told it would increase. This was verified three times over the phone, I pay the $72 dollars now and the amount due is zero. ... Read More

From: Dave
State:TX
Posted: 08/28/2008
Subject: DSL overcharges
Comment: In February 2008 I signed up on the internet for the AT&T special offer of a free DSL modem and $9.95 a month for the first 12 months (afterwards to be increased to $19.95/mo.). I was charged $49.99 for the modem and to ... Read More
From: K
State:Georgia
Posted: 08/21/2008
Subject: Bait and Switch
Comment: When Bellsouth was bought out by AT&T I was so disappointed. Fingers crossed, I hoped it was a better company than I remembered. But, that did not happen. I work from home and had a 2nd phone line installed. I was told i ... Read More

From: micheal
State:Ohio
Posted: 08/20/2008
Subject: unfair billing practice
Comment: To whom this may concern,

I like the way you notify me regarding the use of my air card, exactly 12 days after the fact. As you know I used my aircard while traveling in Ireland. The only notice I received reg ... Read More
From: Dinora
State:Shreveport
Posted: 08/19/2008
Subject: Fraude on plan with no sing contract
Comment: So many problems with At&t billing. We had Cingular cell service since 2000 and have nothing but problems since it has changed to att. I have had change on two different contract and it was no sing and they said no to ... Read More

From: Kerrie
State:CA
Posted: 08/18/2008
Subject: Outragous billing practices & lousy customer service
Comment: My story is very similar. We've been trying to get our bill straightened out for months. Every rep gives a different answer or puts me on hold for half and hour before I get disconnected. Our situation was futher comp ... Read More
From: Chris
State:Texas
Posted: 08/18/2008
Subject: AT&T won't block 3rd party billing
Comment: I am furious. My brother's AT&T phone number just got crammed by some joker who typed in his phone number on a bunch of internet sites resulting in his phone bill being doubled as a result of various bogus charges for t ... Read More

From: Wendy
State:Florida
Posted: 08/18/2008
Subject: A problem every month
Comment: Our family has been with Cingular, now AT&T for years. We moved from one state to another, and needed to change our numbers. We changed one line first, they told us it would not constitute a double bill, but after a fe ... Read More
From: Michelle
State:VA
Posted: 08/15/2008
Subject: m-Quibe Inc charges/
Comment: Same thing. Noticed my son had charges (we have 3 phones) from mquibe. billing started feb.21. 2008 til now. I had noticed my sons phone recieving these bs horoscope texts. investigated, and lo and behold, 119.94 in c ... Read More

From: keisha
State:tn
Posted: 08/14/2008
Subject: overage/billing
Comment: I have the 700-min family share plan, free nights, start at 7p, and free weekends. every month my bill ranges from $115-$130.During the second year, i receive a bill for $292, saying i used all my rollover minutes, also ... Read More
From: Laney
State:Florida
Posted: 08/13/2008
Subject: AT&T scams, rebates & fraud...oh my!!!
Comment: http://www.complaintsboard.com/bycompany/atampt-a143/bydate.html

It seems that you all & the people at the above complaint board are having the same types of trouble from AT&T. I've responded to a few of their ... Read More

From: Pat
State:California
Posted: 08/12/2008
Subject: Billing Practices
Comment: I wonder how much it costs AT&T to send me four bills for 51 cents as well as a check for 51 cents reimbursing me because I paid one of the bills. Luckily it hasn't cost me anything because the one time I did pay the ... Read More
From: Misty
State:Alabama
Posted: 08/11/2008
Subject: ATT
Comment: My cell phone company was bought out by ATT. Well they told all of us everything they though we wanted to here. And then when they get you into there service it is a different story and there line is they can't help yo ... Read More

From: Tina
State:Tennessee
Posted: 08/08/2008
Subject: billing
Comment: So many problems with At&t billing. We had Cingular cell service since 2000 and have nothing but problems since it has changed to att. I have had bills for texting even with unlimited text on two different bills and it w ... Read More
From: Melody Stasiak
State:Illinois
Posted: 08/06/2008
Subject: Lies
Comment: Let's start with in May I wanted just a phone line for the internet. They disconnected me on the 16th and was to be up and running on the 17th. A month later they still didn't get it right. So I went back with my land ... Read More

From: Jaclyn
State:Ohio
Posted: 08/05/2008
Subject: Call Center Hell
Comment: I spoke with 5+ call center agents and they LOVED to place me on hold for up to 40 min + each time. They transfer you form one place to the next and use their "fake" names to assist in their lack of accountability. The ... Read More
From: Sue
State:NC
Posted: 08/04/2008
Subject: ATT horrible customer service
Comment: We have been trying to get new phone service billing straight for two months and have spent 15 hours at least on the phone to get it working and billing straight. I can't get a supervisor, I have been disconnected and h ... Read More

From: matt
State:indiana
Posted: 08/04/2008
Subject:
Comment:
I too have been screwed by at&t international billing!

I received a $2500 bill for my 5 day business trip to Toronto in early June..! my PDA automatically downloads email every 5 minutes.. instead of oth ... Read More
From: Joe
State:Missouri
Posted: 07/31/2008
Subject: early termination fee ruled illegal in California
Comment: Good news for consumers in California. "A Superior Court judge in California has ruled that the practice of charging consumers a fee for ending their cell phone contract early is illegal and violates state law. The pre ... Read More

From: Richard
State:Florida
Posted: 07/31/2008
Subject: Billing practices
Comment: I had been a Bell South customer for over 20 years and always used long distance phone cards. With Bell, I had elected not to designate a long distance carrier which prevented me from making long distance calls by way of ... Read More
From: John
State:Tennessee
Posted: 07/26/2008
Subject: AT&T steals money
Comment: I have a cell phone and ethernet card I use on my pc. AT&T offered a bundle deal where I could put everything on one bill and told me the Internet contract would transfer to the DSL line they just sold me. Now not only d ... Read More

From: Flora Riva Thurston
State:Georgia
Posted: 07/18/2008
Subject: AT&T int'l long distance billing scam
Comment: We signed up with AT&T for their bundle on my voice and dsl internet & dish network (which we already have) around Nov/2007. I made international phone calls on Christmas day (cut-off day was dec 28). When the bill cam ... Read More
From: Kim
State:Florida
Posted: 07/16/2008
Subject: AT&T charging all to anytime minutes
Comment: I recently merged two AT&T accounts together and purchased 2100 anytime minutes on a family plan, extended early nights and weekends and unlimited text messaging, this plan also inlcudes unlimited mobile to mobile with o ... Read More

From: Whitney
State:KY
Posted: 07/16/2008
Subject: Billing Practices
Comment: Back in June (2008), I went to the AT&T store in Elizabethtown, KY to buy my son a cell phone. At that time we were Cellular One users, and to my understanding, they had been taken over by AT&T. The sells rep. gave us a ... Read More
From: Jay
State:AZ
Posted: 07/12/2008
Subject: Billed After Requested Disconnect
Comment: Called to disconnect ATT long distance mid June. Agreed to disconnect date of 6/27/08, the last day of the already paid for billing cycle. Thought that was the end of that. Received a bill today (7/12/08) requesting m ... Read More

From: susan
State:wv
Posted: 07/12/2008
Subject: Att dishonest behavior
Comment: My parents are older and live on a fixed income..there phone bill had climbed to 80$ a month so i advised to have it removed ... due to rising prices and there set income...so me and my mother disconnected our house phon ... Read More
From: Rick
State:New York
Posted: 07/12/2008
Subject: over-billing/hidden fees
Comment: AT&T is running a scam that many consumers need to be aware of today. When you sign up for a family plan that has unlimited pictures,video and texting you need to get ready for the ride of your life. We had activated c ... Read More

From: Sylvia
State:New York
Posted: 07/10/2008
Subject: 5 days late with payment AT&T turns it over to a collection agency
Comment: My cell phone bill of $44.00 was due on June 30, 2008. I received a letter from a collection agency on July 7, 2008. I had already sent the payment in on July 3rd. Yes, it was late but AT&T turned it over for collectio ... Read More
From: Mary
State:Missouri
Posted: 07/02/2008
Subject: ATT air card
Comment: I attempted to purchase an ATT Air Card from best buy. They activated the air card but then were unable to install it properly.

They have refused to deactivate/cancel the air card.
ATT has refused to cancel ... Read More

From: Tina
State:Ohio
Posted: 06/29/2008
Subject: been LIED to
Comment: I decided to go with at&t and "bundle", whata nightmare. The rep lied about everything, and now they say I have no recourse to take. So, I'm stuck with a 24 mo. contract for DISH, and all the other stuff, they are not gi ... Read More
From: Jay
State:Tn
Posted: 06/25/2008
Subject: at&t and direct tv
Comment: Hi, My mom has at&t and direct tv ,which she was getting a discount for up till a year ago. Her phone bill went from $40.00 to $80.00 for no reason,and at&t custemer support said they would look into it,same thing about ... Read More

From: nancy pivarunas
State:new york
Posted: 06/24/2008
Subject: coercive marketing of unwanted services under pretext of lower rates
Comment: On June 23, 2009, my 87-year-old mother who lives alone in a retirement community in Florida received a surprise visit from a man at 8 pm, after dark, who had entered her screened in porch to knock on her kitchen door. S ... Read More
From: Peter
State:Florida
Posted: 06/23/2008
Subject: Billing practices
Comment: WHEN YOU TALK TO THESE FOLKS, THEY PROMISE YOU THIS, BUT THE REALITY IS DIFFERENT.
WE STARTED WITH A INVOICE OF $ 120, TODAY I RECEIVED A $ 335 INVOICE.

THESE FOLKS ARE TRAINED TO BE POLITE AND ALL THE GOOD ... Read More

From: Kim
State:Arkansas
Posted: 06/22/2008
Subject: They charge you to pay them.
Comment: My bill includes the following statment:

Payment Administrative Fee
Please be advised that payments made with a representative may be subject to an administrative fee. There is no cost to pay by mail or via ... Read More
From: Eve
State:Tennessee
Posted: 06/17/2008
Subject: AT&T Billing Practices
Comment: I connected to AT&T with the promise that my bill for Internet and pHone would be $75/month. My first bill came: $158. I called and instructed them to cancel all additional services. Was promised they were cancelled a ... Read More

From: John
State:Georgia
Posted: 06/17/2008
Subject: AT&T
Comment: I was already frustrated with their customer service times in the past. You would think they would try to take care of their small businesses but we are no different than anyone else. We were moving our business to a bui ... Read More
From: Alice
State:Alabama
Posted: 06/08/2008
Subject: First billing,
Comment: I moved and had to get at&t. First I got one of their packages with internet etc. I did not receive a bill I called them they said it would be sent out but couldn't tell me how much it was, I waited no bill and they turn ... Read More

From: Frank
State:Illinois
Posted: 05/30/2008
Subject: Internet Billing Practice
Comment: I signed up to AT&T ISP for $14.99 a month with no term limit. Now AT&T is charging 5 dollars more a month. Calling their toll free number you get a computer generated menu that sounds like someone talking through a tiss ... Read More
From: Miss Armock
State:Mich
Posted: 05/27/2008
Subject: Charges on billing that they lie about
Comment: When I called AT@T about going with them and set it all up for $29.99 a moth. Then I get my first bill it is over $68.15 and the next bill will be around $37. - $45.00 a moth. That is not what I sing up for. Then they tr ... Read More

From: richard
State:ct
Posted: 05/15/2008
Subject: ATT
Comment: ATT billing is a disaster,signed up three for 90.00 guess what,you get two different bills and they are outrages charges you spend 45mins on phone,to get credits,its not worth it,plus they finally admit that you never w ... Read More
From: Nina
State:CA
Posted: 05/13/2008
Subject: Impossible to return Uverse Equipment
Comment: I cancelled Uverse on Dec.21,2007due to a move, it is May 13th 2008 and I STILL can not get ATT to even tell me when I will receive a box to return their stuff & get my final refund. They have NO physical location to ret ... Read More

From: alice
State:florida
Posted: 05/09/2008
Subject: AT&T billing practices
Comment: I'm so glad I googled "AT&T billing practices" -- I've just been through an absolute nightmare with AT&T -- believe me, the "new at&t" is the worst thing to come along in communications. I formerly was with Cingular and ... Read More
From: christina
State:fookes
Posted: 05/05/2008
Subject: billig /equiment /
Comment: well have gotton hung up on put on hold ,hours on end passed around like a bad cold ,lied to ,charged for gigga bites ? ext,,, Is there a thing called a set bill,we got two phnes its been back to att twice still same iss ... Read More

From: Marquis
State:Tennessee
Posted: 05/04/2008
Subject: AT&T slamming
Comment: In Feb. 2008 AT&T started billing my phone for long distance and local charges plus fees. I did not authorize AT&T to begin service. In fact I was using Bellsouth local calling only. When I switched to Charter Cable fo ... Read More
From: Ruth Hurley
State:ca
Posted: 05/01/2008
Subject: Billing practice internet
Comment: AT&T has increased my Internet billing for one month by $5.00. I fought to have it changed to $14.99 a month on a television advertised special. They said [on tv] this was NOT a SPECIAL price. The agent I spoke to sa ... Read More

From: Lynne
State:GA
Posted: 04/28/2008
Subject: Improper Phone Bill Taxing in GA
Comment: I have a wireless plan that used to be with Cingular for $29.99/mo. Very old plan. Now the cheapest rate in GA is $39.99/mo with AT&T formerly Cingular. I get my bill this month and all the taxes have gone up by sever ... Read More
From: Chrystal
State:Texas
Posted: 04/21/2008
Subject:
Comment: Somethings you need a bill to know you owe for like a credit card you have not used or something but this was a bill you knew you would have every month and email or not you knew you had to pay them something.
Instea ... Read More

From: Jack
State:KY
Posted: 04/17/2008
Subject: AT&T Practices
Comment: Comment: Like others, I hardly ever use my line phone because of telephone solicitations. I keep it unplugged and would only use it when I needed to call long distance with a calling card, (I only have local service). Bu ... Read More
From: John
State:Florida
Posted: 04/17/2008
Subject: ATT Affiliate AM&P
Comment: I signed up for the bundle package with AT&T phone services including DSL and DirecTV for the advertised prices. According to the paper work I have I'm suppose to have a DirecTV CHOICE package. I cannot get all the chann ... Read More

From: KEVIN
State:CALIF
Posted: 04/15/2008
Subject: ATT LIED TO ME SEVERAL TIMES
Comment: I HAD 5 LINES WITH ATT WHEN THEY SOLD TO CINGULAR MANY YEARS AGO AND WHEN IT WAS CINGULAR ALL WAS GOOD TO GO-THEN WHEN THEY WENT BACK TO ATT IT WENT TO CRAP - FIRST THEY SUSPENDED MY WIFES TEXT MESSAGING ABILITIES AND WH ... Read More
From: Ross
State:Lyon
Posted: 04/10/2008
Subject: ATT overbilling
Comment: We have been on 1 year of service with auto bill pay that we started when ATT was Cingular. It was brought to our attention recently, thankfully by Visa, that our commercial visa account was over drawn by $1500.00. After ... Read More

From: Monique
State:GA
Posted: 04/09/2008
Subject: Billing Practices
Comment: 1st how can I start a class action lawsuit, I know I'm not the only one.

I had a $1300 bill, that occurred because I was giving the wrong info. 3 times while in Europe but that's another story that brought me to ... Read More
From: Paul
State:GA
Posted: 04/07/2008
Subject: billing
Comment: I'm with you Joe. They are organizing to fleece the public. How would you feel if they increased those charges, and because it's in the "Bundle", you have to pay for it though I have no use for most of the extras. I want ... Read More

From: Paul
State:GA
Posted: 04/07/2008
Subject: Billing
Comment: RE: ATT Stealing us Blind! (Well, me anyway)

We are all being bambousled. I found out I have been paying for something called "data" for six months. And I supposedly ordered some premium package. I hate the tele ... Read More
From: jim
State:co
Posted: 04/06/2008
Subject:
Comment: at&t are the biggest false advertizers on the market
they advertize that they have the least amount if dropped calls. and, that is false.they also say that you sign up for a two year contract for service, and, you ... Read More

From: janet
State:ga
Posted: 04/02/2008
Subject: FCC
Comment: CONTACT THE FCC ONLINE TO COMPLAIN
From: Tamara
State:California
Posted: 03/31/2008
Subject: Communications Billing Practices
Comment: I'm not sure if att is engaged in illegal billing practices, but it really makes you question it when the company's representatives can't answer simple questions about your billing. I disconnected my service on 2-23-08, ... Read More

From: Mary
State:California
Posted: 03/27/2008
Subject: CUT OFF AND STILL BEING BILLED
Comment: My internet and long distance were disconnected back in January. In January, February and March I have incurred over $250.00 in plans and services and internet, none of which I have had since the beginning of January. ... Read More
From: Michael
State:Kentucky
Posted: 03/20/2008
Subject: AT & T Billing Practices
Comment: In January 2008, I inquired about AT & T's 2-pack unlimited bundle plan with dsl extreme 3.0 and was quoted a monthly price of $57.61 plus taxes. I had previously been paying $98.00 per month for local, long distance ( n ... Read More

From: Joe
State:Missouri
Posted: 03/19/2008
Subject: AT&T and the BBB
Comment: "AT&T Inc. (NYSE:T) and the Council of Better Business Bureaus today announced that AT&T has earned Accredited Business or Member status for its wireless services in more than 100 local Better Business Bureaus (BBBs) nat ... Read More
From: G
State:THOMAS
Posted: 03/17/2008
Subject: BE CAREFULL OF AT&T
Comment: I RECENTLY GOT THE TRIPLE BUNDLE PACKAGE INTERNET/TELEPHONE/DIRECT TV AND I WAS TOLD THAT IT WOULD COST ME $99/MTH HOWEVER MY FIRST BILL FROM DIRECT TV WAS $50 AND I GOT A SEPARATE BILL FOR MY TELEPHONE AND INTERNET WHIC ... Read More

From: Gail
State:VT
Posted: 03/11/2008
Subject: Business Practices (In General)
Comment: I called AT&T in July 2007 cancelling my long distance service with them. This took well over 1/2 hour of arguing with their rep. I was given a confirmation # (which I've since learned means NOTHING). Noticed later in ... Read More
From: shawn
State:sc
Posted: 03/04/2008
Subject: outrageous billing from att
Comment: I am in awe at the way ATT is taking advantage of innocent people. My boyfriend and I got one of their cell phones, thinking the bill would be 49.99 a month...boy were we wrong....we have the 450 minute plan, which i se ... Read More

From: Carolee
State:NY
Posted: 02/21/2008
Subject: ATT's billing practices rip off consumers
Comment: On receiving a bill for $618.16 in a one month period, I called to query the details and after 2 hours and 2 representatives, I was told that although I did not receive/answer my phone calls, the fact that it was powered ... Read More
From: Jennifer
State:Florida
Posted: 02/20/2008
Subject: billing practices
Comment: Back in late Nov of 07 I changed a phone number on my one of my cingular/AT&T wireless phones, after I changed the number I checked my bill online, and low and behold my bill showed $7,155.55 yes 7 thousand dollars, I ca ... Read More

From: P Saturnio
State:CA
Posted: 02/14/2008
Subject: Billing Complaint!
Comment: I blocked ATT long distance telephone service from my California licensed board and care facility where my business provides care to developmentally disabled california residents. I have documents to prove the block, h ... Read More
From: Shweta
State:IL
Posted: 02/11/2008
Subject: Bad Billing Practice
Comment: I received a letter from the third party collections that my account is overdue by 60$. I contacted AT and T and asked what is going wrong because my account was supposed to be disconnected long ago but still they conti ... Read More

From: dan
State:colorado
Posted: 02/07/2008
Subject: billed but not allowed to see the account info
Comment: I am told I owe 380.00 on a bill where I cannot see the reasons for the charge. Paid up in full on jan 9 and then got pounded by unrevealed charges. statement shows all usages within my plan's guidelines and no extra cha ... Read More
From: TONYA
State:ARKANSAS
Posted: 02/02/2008
Subject: WHAT HAPPEN TO $39.99 A MONTH!!!
Comment: FROM THE TIME I HAVE HAD ATT SERVICE MY BILL BEEN RUNNING FROM A 120-200 DOLLARS A MONTH JUST FOR BASIC SERVICE THEY TELL ME ONE THING AND DO SOMETHING ELSE. MY GOODNESS MY PHONE SERVICE IS HIGHER THEN MY LIGHT BILL.

From: Kim
State:NY
Posted: 01/28/2008
Subject: AT&T ISP Billing Practices
Comment: Last Saturday and again today, I tried to cancel my ISP membership with AT&T Dial and get a refund of my monthly charges for the upcoming month. I was told by a not so friendly AT&T Dial Customer Service Manager, that t ... Read More
From: Joe
State:Missouri
Posted: 01/28/2008
Subject: AT&T
Comment: In case you have not heard, "AT&T and Verizon are raising prices for caller ID and other popular phone services by as much as 300%, even as they continue to push regulators to loosen up because of increased competition." ... Read More

From: Amanda
State:TN
Posted: 12/28/2007
Subject: billing practices
Comment: AT & T is constantly sending me notices to disrupt my local service. I am trying to pay my bill and do not think this is fair. You cant even go one month without paying and then they charge you ridiculous reconnection fe ... Read More
From: CHANG
State:IL
Posted: 12/26/2007
Subject: THE RATE OF LATE FEE AND NO NOTIFICATION ON BILL
Comment: MY HOME AT&T BILL IS $29.06 BUT I AM LATE FOR THE PAYMENT WHATEVER REASONS AT&T CHARGED ME $7.33 FOR LATE FEE.
I CALLED & ASKED WHY SO MUCH FIRST RESPONSE WITH THE CUSTOMER SERVICE (ACCOUNTING DEPT). WAS LATE FEE IS ... Read More

From: Dave
State:Georgis
Posted: 12/17/2007
Subject: Billing statement change
Comment: Today I just learned that ATT arbitrairiy eliminated the detailed phone call information that I have received for over 10 years. I called "customer service" and was informed that they could do this since it was not part ... Read More
From: Steve Smith
State:Texas
Posted: 12/10/2007
Subject: AT&T Long Distance
Comment: My local phone is with Windstream. I had AT&T long distance for several years. Last November, I got the Windstream package with long distance. I called AT&T to cancel my long distance with them. It has been 13 months ... Read More

From: Joe
State:Missouri
Posted: 11/28/2007
Subject: Reply to Kanji
Comment: Kanji, I use the T-Mobile pay as you go phone. If you buy $100 worth of minutes, you get 1000 minutes (i.e., 10 cents per minute) and have 1 year to use the minutes. No hassles, no hidden fees. My wife and I used to b ... Read More
From: Kanji Wright
State:Minnesota
Posted: 11/28/2007
Subject: BILLING PRACTICES
Comment: BROUGHT ATT GO PHONE FROM WALGREENS. THE PLAN I PICKED WAS 400 MINS FOR 49.99 BILLED AT 12.5 CENTS A MIN. ON THE 5TH DAY OF HAVING THE PHONE THEY STARTED BILLING ME 13CENTS A MIN. CALLED UP GOODL OLE CUSTOMER SERVICE T ... Read More

From: JOSEPJ TIMLIN
State:PA
Posted: 11/27/2007
Subject: NO CONTR.
Comment: I HAD A PHONE TO PHONE SERVICE MY HUSBAD WORKS IN NJ I'M IN PA 80% OF THE TIME HE COULD NOT GET THE CALL TO WORK ON MY PHONE SO HE WOULD HAVE TO CALL MY HOME PHOME SO THE CALL TO CALL FREE SERVICE WAS OF NO USE TO US SO ... Read More
From: wen
State:Illinois
Posted: 11/19/2007
Subject: Billing practices
Comment: I have DSL and regular phone service with ATT and I've been paying the same bill for years. During the past five months, my bill starts to go up up $2 every month. I emailed the customer service rep and they told me it w ... Read More

From: Ben
State:n/a
Posted: 11/19/2007
Subject: Unexplained fees
Comment: My wife and I were told by ATT&T that we could get a telephone placed in our house for $19.95 a month. We expected a few dollars state and fed taxes, but when our bill came we were charged $29.00 which was taxed and had ... Read More
From: Sarah
State:Tennessee
Posted: 11/15/2007
Subject: AT&T BILLING PRACTICES
Comment: For 2 months i was wrongly charged $100.00 that was added to my phone bill,they were supposed to give me back my deposit but instead added 100.00 to my bill for two months in a row,i went through about 40 reps and no one ... Read More

From: Tim
State:Ohio
Posted: 11/13/2007
Subject: Ridiculous Customer Service
Comment: Ridiculously long story short...

I purchase business line for my home office. Pay my bill regularly for over 5 years.

Then ...

AT&T workers in neighborhood "upgrading" phone lines in last summe ... Read More
From: Meghan
State:IL
Posted: 11/06/2007
Subject: Horrible tech support/equipment
Comment: I had ATT internet service & paid $300 for the wireless gateway equipment (2wire). I had 4 months of horrible in/out connection (I couldn't do anything online-not even check my e-mail)& spent almost 12 hours on the phon ... Read More

From: Meghan
State:IL
Posted: 11/06/2007
Subject: Terrible customer service
Comment: I moved August 1st of 2006 & called 1-800-move-att to transfer my phone service to my new address (effective August 1st). I was told that I could not keep my phone number, but they would have an automated message giving ... Read More
From: Linda
State:Alabama
Posted: 11/02/2007
Subject: AT
Comment: My husband and I had a plan with Cingular that was for two phones. Our bill was approximately 79.00 a month every month. When AT&T took over, our bill went to $200 per month. We are making payments on the $400 they sa ... Read More

From: Diane
State:California
Posted: 10/31/2007
Subject: Double Billing
Comment: I ordered AT&T internet services and they were extremely helpful during the sign up and installation. I called because my wireless was finding a signal and it took 2 hours on the phone. Worse though is I just realized th ... Read More
From: Darrel
State:California
Posted: 10/31/2007
Subject: AT&T billing practices
Comment: In 2001, I changed to AT&T All in one service where I was supposed to receive all charges on one bill. I also had a dedicated fax line for which I was billed separately. I called several times to ask why I was still be ... Read More

From: craig
State:california
Posted: 10/24/2007
Subject: billing practices-ATT
Comment: What would happen to ATT if we all just stopped paying money to them today? ATT has reamed my family so hard on wireless--$2,000 in 6 months. They never warned my wife when she went over minutes, overcharged for all sort ... Read More
From: james
State:oh
Posted: 10/23/2007
Subject: airtime
Comment: I would suggest that you take a look at your previous bills. People are always complaining that "i didnt go over my minutes" Take a look at your bill for the previous months and i bet you are wrong. I look at my cell ... Read More

From: John
State:NJ
Posted: 10/19/2007
Subject: Cancelled service. Still being billed
Comment: In April. '07 called AT&T to cancelLong Dis. Serv. After long discussion with your agent she agreed to cancel. Subsequently, received bill for $36.03. I refussed to pay because I learned that service was not cancelled un ... Read More
From: tala
State:florida
Posted: 10/18/2007
Subject: Billed even without services rendered to me
Comment: I asked for their landline phone and an internet service on the 7th of September, the plan for the landline phone is $13.99/month. I called Wednesday 12th September to verify the services and apparently they have activat ... Read More

From: Richard
State:OH
Posted: 10/16/2007
Subject: AT&T Customer service and billing
Comment: I opened a business line with AT&T. I recently cancelled the line. During the period I had the line(3 years). I was often overbilled. I always had to make several calls and go through a couple of hours of aggrevation and ... Read More
From: Louise
State:New York
Posted: 10/14/2007
Subject: $3500 Bill,Billing Practices
Comment: At & T charged me over $3500 for calls that I made overseas over a period of 2 months. They conveniently failed to let me know that I went over my minutes and my account online was not available for me to check myself. T ... Read More

From: Carol
State:Florida
Posted: 10/13/2007
Subject: Scams
Comment: I recently signed up for DSL and immediately after received a visit from a firm hired by ATT to sell their packaged products. I was told that because I had more than one service I could get a package at no extra charge ... Read More
From: Kathleen
State:Cailifornia
Posted: 10/13/2007
Subject: charged WAY to much
Comment: My bill came today and it was $605.00 and I have never gone over my mins. I went to the store to explain it and they told me to call AT&T and I got brushed of to a customer service, which hated her job with no manners an ... Read More

From: Kay
State:Alabama
Posted: 10/12/2007
Subject: Billing
Comment: I decided to go with AT&T for my cell phones. I was told my first bill would be a little higher because it would be prorated. My first bill was $370! I called to complain and-surprise! The bill came after my 30 retur ... Read More
From: Kelly
State:Alabama
Posted: 10/11/2007
Subject: AT &T billing
Comment: I have submitted my information to Gulas & Stuckey, a Birmingham, Alabama law firm for consideration for a class action lawsuit. If you have been billed inappropriatly and/or lied to about contract or plan details, I st ... Read More

From: David
State:Ca
Posted: 10/10/2007
Subject: AT&T Billing
Comment: I received a $100 bill for one month of services when I was quoted an average bill of $54 a month. I called to complain, after an hour told it would be fixed, and that everything should be corrected on my next bill. I ... Read More
From: angela
State:ca
Posted: 10/09/2007
Subject: At&t billing error
Comment: You should submit a letter in writing to customer service and send cert with return receipt. You should fax a copy to at&t ceo. That's what I do. Also demand that they send you a written response. complain t dept of publ ... Read More

From: Huajun Yuan
State:Illinois
Posted: 10/05/2007
Subject: ATT really makes me angry!!
Comment: Hi, my highspeed internet plan expired on september, last year I was charge a lot of money because I didn't renew my contract, so I paid more attention this time, I call them several time on august and renewed my plan, t ... Read More
From: Jan
State:Oklahoma
Posted: 10/05/2007
Subject: Lack of Communication & Billing Practices
Comment: I recently moved & asked that my home phone & internet services remain the SAME. NOTHING Added or Changed. The Plans & Services portion of my next bill stated all was the same but the cost had increased & I lost Voice ... Read More

From: Jill
State:Indiana
Posted: 10/03/2007
Subject: ATT Cell Phone - Text Message Charges
Comment: On July 6th, I called to have unlimited text messages added to my daughters phone due to her excessive usage and me not being able to afford. The so graciously (tongue in cheek) gave me a credit of $17.41 to help with t ... Read More
From: Sajith
State:NJ
Posted: 10/03/2007
Subject: Down with AT&T
Comment: I have been a Cingular customer for the past so many years, my bill always used to be picture perfect, my phone is hardly used... Since the time AT&T took over I started having this usage charge, around 60$ a month, I di ... Read More

From: Alex
State:California
Posted: 10/01/2007
Subject: ATT Billing Practice
Comment: I hear your pain. We are now on the phone with ATT 47 min. to correct a billing error that was supposedly resolved last month. Now I've decided to use this call not only to resolve the billing error and file a complain ... Read More
From: margaret klancher
State:ohio
Posted: 09/28/2007
Subject: not willing to keep there end of a contract
Comment: in july of 06 i signed a contract with att for phone tv and computer the tv service was dish.the contract reads that the cost will be 34.99for 10month after that it would cost40.99 for life. att will not honor the contra ... Read More

From: David
State:CA
Posted: 09/24/2007
Subject: Long wait and error billing
Comment: ATT 1800-288-2020 made us wait almost 30minutes every time we called to resolve some problems.
After 3 times, we gave up and I searched the net to vent my frustrations.

They made an error in my bill and I co ... Read More
From: Booker
State:Texas
Posted: 09/18/2007
Subject: Billing Practices (continued)
Comment: AND you have to talk to at least 3 people every time you call to resolve a problem and that also means you'll spend 2 hours on the phone waiting in cues and waiting for them to put you on hold while they "look into thing ... Read More

From: Booker
State:Texas
Posted: 09/18/2007
Subject: Billing Practices
Comment: I am more than frustrated with AT&T. They are such frauds. They have never billed me consistently, though my services have never changed and I've never used any service they've provided which should have caused fluctuati ... Read More
From: HEATHER
State:KANSAS
Posted: 09/10/2007
Subject:
Comment: I am going to write to the federal communications commission, talk to a corp atty and go to the media if I have to over the issues with what I feel is fraud that I have had to deal with since Cingular merged with ATT&T. ... Read More

From: Heather
State:Kansas
Posted: 09/10/2007
Subject: AT&T
Comment: I have been with Cingular for several years now and NEVER really had any complaints to speak of, that is until AT&T took over!! My bill has NOT been right ever since! It has more than quadrupled!! I talk a lot but most a ... Read More
From: Valerie
State:CA
Posted: 09/10/2007
Subject: AT&T Billing Practices
Comment: My phone bill has went up from 200.00+ to 300.00+. I had cingular then it switch over to AT&T. There was a lawsuit against AT&T. I believe we as the voters have a right to go to the politicians and that I intend to do an ... Read More

From: Al
State:CO
Posted: 09/07/2007
Subject: ATT wireless billing
Comment: I am advising everyone I know not to do business with ATT/Cingular or any future version of this company. Despite the fact that I have not had service from them for a number of years, They managed to retain a social sec ... Read More





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