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AT&T Complaints--Billing Practices
One Price Quoted On The Phone, Another Comes On The Bill
- Post your own comment.
- My complaint. My wife and I each have a cel phone plus my business has a phone line in the house. A fourth line as a house phone seemed superfluous (how many phone lines can two people use?) especially when I was getting jacked $40 per month for the pleasure of a phone line only used by outside parties to solicit gifts from us. So in June 2007 I called AT&T to cancel this line. The young man who answered the phone gave me a deal I could not refuse: $7.99 per month plus a $50 credit. The $7.99 deal was for incoming calls only (outgoing would cost extra). I never use this phone so basically it would be $8 per month to avoid the hassle of notifying the bank, credit card companies, insurance company, etc. that I have a new number plus having a line I never answer for all the donation solicitors to call. Seemed reasonable to me. The first bill arrived today. Surprise! The charge for the line is $22.87, not $7.99. Amazingly, they did give me the $50 credit. Certainly, I am not the only one offered a deal on the phone with AT&T only for the bill to arrive with a higher price.
Joseph Raymond
St. Louis, MO
- AT&T in the news for improper billing practices.
AT&T Corp. will pay $50,000 to the state of Missouri for improperly billing more than 29,000 consumers. Those Missourians who paid the improper charge will receive or already have received refunds or credits under an agreement obtained by Attorney General Jay Nixon.
Beginning in January 2004, AT&T instituted a "monthly recurring charge" or a base charge of $3.95 per month for low-usage customers. AT&T mistakenly sent bills to former customers and some high-usage customers who would have been exempt from the charge.
Link. AT&T settled a similar suit in Minnesota.
User Comments
The below comments were authored by users of this web site who are responsible for its content. MedLawPlus.com, Inc. has not verified the accuracy of the comments - complaints appearing on this page. Click here to add your comment to this thread.
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From: richard
State:ct
Posted: 05/15/2008
Subject: ATT
Comment: ATT billing is a disaster,signed up three for 90.00 guess what,you get two different bills and they are outrages charges you spend 45mins on phone,to get credits,its not worth it,plus they finally admit that you never w ... Read More
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From: Nina
State:CA
Posted: 05/13/2008
Subject: Impossible to return Uverse Equipment
Comment: I cancelled Uverse on Dec.21,2007due to a move, it is May 13th 2008 and I STILL can not get ATT to even tell me when I will receive a box to return their stuff & get my final refund. They have NO physical location to ret ... Read More
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From: alice
State:florida
Posted: 05/09/2008
Subject: AT&T billing practices
Comment: I'm so glad I googled "AT&T billing practices" -- I've just been through an absolute nightmare with AT&T -- believe me, the "new at&t" is the worst thing to come along in communications. I formerly was with Cingular and ... Read More
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From: christina
State:fookes
Posted: 05/05/2008
Subject: billig /equiment /
Comment: well have gotton hung up on put on hold ,hours on end passed around like a bad cold ,lied to ,charged for gigga bites ? ext,,, Is there a thing called a set bill,we got two phnes its been back to att twice still same iss ... Read More
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From: Marquis
State:Tennessee
Posted: 05/04/2008
Subject: AT&T slamming
Comment: In Feb. 2008 AT&T started billing my phone for long distance and local charges plus fees. I did not authorize AT&T to begin service. In fact I was using Bellsouth local calling only. When I switched to Charter Cable fo ... Read More
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From: Ruth Hurley
State:ca
Posted: 05/01/2008
Subject: Billing practice internet
Comment: AT&T has increased my Internet billing for one month by $5.00. I fought to have it changed to $14.99 a month on a television advertised special. They said [on tv] this was NOT a SPECIAL price. The agent I spoke to sa ... Read More
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From: Lynne
State:GA
Posted: 04/28/2008
Subject: Improper Phone Bill Taxing in GA
Comment: I have a wireless plan that used to be with Cingular for $29.99/mo. Very old plan. Now the cheapest rate in GA is $39.99/mo with AT&T formerly Cingular. I get my bill this month and all the taxes have gone up by sever ... Read More
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From: Chrystal
State:Texas
Posted: 04/21/2008
Subject:
Comment: Somethings you need a bill to know you owe for like a credit card you have not used or something but this was a bill you knew you would have every month and email or not you knew you had to pay them something.
Instea ... Read More
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From: Jack
State:KY
Posted: 04/17/2008
Subject: AT&T Practices
Comment: Comment: Like others, I hardly ever use my line phone because of telephone solicitations. I keep it unplugged and would only use it when I needed to call long distance with a calling card, (I only have local service). Bu ... Read More
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From: John
State:Florida
Posted: 04/17/2008
Subject: ATT Affiliate AM&P
Comment: I signed up for the bundle package with AT&T phone services including DSL and DirecTV for the advertised prices. According to the paper work I have I'm suppose to have a DirecTV CHOICE package. I cannot get all the chann ... Read More
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From: KEVIN
State:CALIF
Posted: 04/15/2008
Subject: ATT LIED TO ME SEVERAL TIMES
Comment: I HAD 5 LINES WITH ATT WHEN THEY SOLD TO CINGULAR MANY YEARS AGO AND WHEN IT WAS CINGULAR ALL WAS GOOD TO GO-THEN WHEN THEY WENT BACK TO ATT IT WENT TO CRAP - FIRST THEY SUSPENDED MY WIFES TEXT MESSAGING ABILITIES AND WH ... Read More
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From: Ross
State:Lyon
Posted: 04/10/2008
Subject: ATT overbilling
Comment: We have been on 1 year of service with auto bill pay that we started when ATT was Cingular. It was brought to our attention recently, thankfully by Visa, that our commercial visa account was over drawn by $1500.00. After ... Read More
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From: Monique
State:GA
Posted: 04/09/2008
Subject: Billing Practices
Comment: 1st how can I start a class action lawsuit, I know I'm not the only one.
I had a $1300 bill, that occurred because I was giving the wrong info. 3 times while in Europe but that's another story that brought me to ... Read More
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From: Paul
State:GA
Posted: 04/07/2008
Subject: billing
Comment: I'm with you Joe. They are organizing to fleece the public. How would you feel if they increased those charges, and because it's in the "Bundle", you have to pay for it though I have no use for most of the extras. I want ... Read More
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From: Paul
State:GA
Posted: 04/07/2008
Subject: Billing
Comment: RE: ATT Stealing us Blind! (Well, me anyway)
We are all being bambousled. I found out I have been paying for something called "data" for six months. And I supposedly ordered some premium package. I hate the tele ... Read More
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From: jim
State:co
Posted: 04/06/2008
Subject:
Comment: at&t are the biggest false advertizers on the market
they advertize that they have the least amount if dropped calls. and, that is false.they also say that you sign up for a two year contract for service, and, you ... Read More
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From: janet
State:ga
Posted: 04/02/2008
Subject: FCC
Comment: CONTACT THE FCC ONLINE TO COMPLAIN
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From: Tamara
State:California
Posted: 03/31/2008
Subject: Communications Billing Practices
Comment: I'm not sure if att is engaged in illegal billing practices, but it really makes you question it when the company's representatives can't answer simple questions about your billing. I disconnected my service on 2-23-08, ... Read More
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From: Mary
State:California
Posted: 03/27/2008
Subject: CUT OFF AND STILL BEING BILLED
Comment: My internet and long distance were disconnected back in January. In January, February and March I have incurred over $250.00 in plans and services and internet, none of which I have had since the beginning of January. ... Read More
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From: Michael
State:Kentucky
Posted: 03/20/2008
Subject: AT & T Billing Practices
Comment: In January 2008, I inquired about AT & T's 2-pack unlimited bundle plan with dsl extreme 3.0 and was quoted a monthly price of $57.61 plus taxes. I had previously been paying $98.00 per month for local, long distance ( n ... Read More
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From: Joe
State:Missouri
Posted: 03/19/2008
Subject: AT&T and the BBB
Comment: "AT&T Inc. (NYSE:T) and the Council of Better Business Bureaus today announced that AT&T has earned Accredited Business or Member status for its wireless services in more than 100 local Better Business Bureaus (BBBs) nat ... Read More
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From: G
State:THOMAS
Posted: 03/17/2008
Subject: BE CAREFULL OF AT&T
Comment: I RECENTLY GOT THE TRIPLE BUNDLE PACKAGE INTERNET/TELEPHONE/DIRECT TV AND I WAS TOLD THAT IT WOULD COST ME $99/MTH HOWEVER MY FIRST BILL FROM DIRECT TV WAS $50 AND I GOT A SEPARATE BILL FOR MY TELEPHONE AND INTERNET WHIC ... Read More
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From: Gail
State:VT
Posted: 03/11/2008
Subject: Business Practices (In General)
Comment: I called AT&T in July 2007 cancelling my long distance service with them. This took well over 1/2 hour of arguing with their rep. I was given a confirmation # (which I've since learned means NOTHING). Noticed later in ... Read More
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From: shawn
State:sc
Posted: 03/04/2008
Subject: outrageous billing from att
Comment: I am in awe at the way ATT is taking advantage of innocent people. My boyfriend and I got one of their cell phones, thinking the bill would be 49.99 a month...boy were we wrong....we have the 450 minute plan, which i se ... Read More
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From: Carolee
State:NY
Posted: 02/21/2008
Subject: ATT's billing practices rip off consumers
Comment: On receiving a bill for $618.16 in a one month period, I called to query the details and after 2 hours and 2 representatives, I was told that although I did not receive/answer my phone calls, the fact that it was powered ... Read More
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From: Jennifer
State:Florida
Posted: 02/20/2008
Subject: billing practices
Comment: Back in late Nov of 07 I changed a phone number on my one of my cingular/AT&T wireless phones, after I changed the number I checked my bill online, and low and behold my bill showed $7,155.55 yes 7 thousand dollars, I ca ... Read More
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From: P Saturnio
State:CA
Posted: 02/14/2008
Subject: Billing Complaint!
Comment: I blocked ATT long distance telephone service from my California licensed board and care facility where my business provides care to developmentally disabled california residents. I have documents to prove the block, h ... Read More
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From: Shweta
State:IL
Posted: 02/11/2008
Subject: Bad Billing Practice
Comment: I received a letter from the third party collections that my account is overdue by 60$. I contacted AT and T and asked what is going wrong because my account was supposed to be disconnected long ago but still they conti ... Read More
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From: dan
State:colorado
Posted: 02/07/2008
Subject: billed but not allowed to see the account info
Comment: I am told I owe 380.00 on a bill where I cannot see the reasons for the charge. Paid up in full on jan 9 and then got pounded by unrevealed charges. statement shows all usages within my plan's guidelines and no extra cha ... Read More
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From: TONYA
State:ARKANSAS
Posted: 02/02/2008
Subject: WHAT HAPPEN TO $39.99 A MONTH!!!
Comment: FROM THE TIME I HAVE HAD ATT SERVICE MY BILL BEEN RUNNING FROM A 120-200 DOLLARS A MONTH JUST FOR BASIC SERVICE THEY TELL ME ONE THING AND DO SOMETHING ELSE. MY GOODNESS MY PHONE SERVICE IS HIGHER THEN MY LIGHT BILL.
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From: Kim
State:NY
Posted: 01/28/2008
Subject: AT&T ISP Billing Practices
Comment: Last Saturday and again today, I tried to cancel my ISP membership with AT&T Dial and get a refund of my monthly charges for the upcoming month. I was told by a not so friendly AT&T Dial Customer Service Manager, that t ... Read More
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From: Joe
State:Missouri
Posted: 01/28/2008
Subject: AT&T
Comment: In case you have not heard, "AT&T and Verizon are raising prices for caller ID and other popular phone services by as much as 300%, even as they continue to push regulators to loosen up because of increased competition." ... Read More
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From: Amanda
State:TN
Posted: 12/28/2007
Subject: billing practices
Comment: AT & T is constantly sending me notices to disrupt my local service. I am trying to pay my bill and do not think this is fair. You cant even go one month without paying and then they charge you ridiculous reconnection fe ... Read More
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From: CHANG
State:IL
Posted: 12/26/2007
Subject: THE RATE OF LATE FEE AND NO NOTIFICATION ON BILL
Comment: MY HOME AT&T BILL IS $29.06 BUT I AM LATE FOR THE PAYMENT WHATEVER REASONS AT&T CHARGED ME $7.33 FOR LATE FEE.
I CALLED & ASKED WHY SO MUCH FIRST RESPONSE WITH THE CUSTOMER SERVICE (ACCOUNTING DEPT). WAS LATE FEE IS ... Read More
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From: Dave
State:Georgis
Posted: 12/17/2007
Subject: Billing statement change
Comment: Today I just learned that ATT arbitrairiy eliminated the detailed phone call information that I have received for over 10 years. I called "customer service" and was informed that they could do this since it was not part ... Read More
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From: Steve Smith
State:Texas
Posted: 12/10/2007
Subject: AT&T Long Distance
Comment: My local phone is with Windstream. I had AT&T long distance for several years. Last November, I got the Windstream package with long distance. I called AT&T to cancel my long distance with them. It has been 13 months ... Read More
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From: Joe
State:Missouri
Posted: 11/28/2007
Subject: Reply to Kanji
Comment: Kanji, I use the T-Mobile pay as you go phone. If you buy $100 worth of minutes, you get 1000 minutes (i.e., 10 cents per minute) and have 1 year to use the minutes. No hassles, no hidden fees. My wife and I used to b ... Read More
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From: Kanji Wright
State:Minnesota
Posted: 11/28/2007
Subject: BILLING PRACTICES
Comment: BROUGHT ATT GO PHONE FROM WALGREENS. THE PLAN I PICKED WAS 400 MINS FOR 49.99 BILLED AT 12.5 CENTS A MIN. ON THE 5TH DAY OF HAVING THE PHONE THEY STARTED BILLING ME 13CENTS A MIN. CALLED UP GOODL OLE CUSTOMER SERVICE T ... Read More
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From: JOSEPJ TIMLIN
State:PA
Posted: 11/27/2007
Subject: NO CONTR.
Comment: I HAD A PHONE TO PHONE SERVICE MY HUSBAD WORKS IN NJ I'M IN PA 80% OF THE TIME HE COULD NOT GET THE CALL TO WORK ON MY PHONE SO HE WOULD HAVE TO CALL MY HOME PHOME SO THE CALL TO CALL FREE SERVICE WAS OF NO USE TO US SO ... Read More
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From: wen
State:Illinois
Posted: 11/19/2007
Subject: Billing practices
Comment: I have DSL and regular phone service with ATT and I've been paying the same bill for years. During the past five months, my bill starts to go up up $2 every month. I emailed the customer service rep and they told me it w ... Read More
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From: Ben
State:n/a
Posted: 11/19/2007
Subject: Unexplained fees
Comment: My wife and I were told by ATT&T that we could get a telephone placed in our house for $19.95 a month. We expected a few dollars state and fed taxes, but when our bill came we were charged $29.00 which was taxed and had ... Read More
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From: Sarah
State:Tennessee
Posted: 11/15/2007
Subject: AT&T BILLING PRACTICES
Comment: For 2 months i was wrongly charged $100.00 that was added to my phone bill,they were supposed to give me back my deposit but instead added 100.00 to my bill for two months in a row,i went through about 40 reps and no one ... Read More
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From: Tim
State:Ohio
Posted: 11/13/2007
Subject: Ridiculous Customer Service
Comment: Ridiculously long story short...
I purchase business line for my home office. Pay my bill regularly for over 5 years.
Then ...
AT&T workers in neighborhood "upgrading" phone lines in last summe ... Read More
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From: Meghan
State:IL
Posted: 11/06/2007
Subject: Horrible tech support/equipment
Comment: I had ATT internet service & paid $300 for the wireless gateway equipment (2wire). I had 4 months of horrible in/out connection (I couldn't do anything online-not even check my e-mail)& spent almost 12 hours on the phon ... Read More
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From: Meghan
State:IL
Posted: 11/06/2007
Subject: Terrible customer service
Comment: I moved August 1st of 2006 & called 1-800-move-att to transfer my phone service to my new address (effective August 1st). I was told that I could not keep my phone number, but they would have an automated message giving ... Read More
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From: Linda
State:Alabama
Posted: 11/02/2007
Subject: AT
Comment: My husband and I had a plan with Cingular that was for two phones. Our bill was approximately 79.00 a month every month. When AT&T took over, our bill went to $200 per month. We are making payments on the $400 they sa ... Read More
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From: Diane
State:California
Posted: 10/31/2007
Subject: Double Billing
Comment: I ordered AT&T internet services and they were extremely helpful during the sign up and installation. I called because my wireless was finding a signal and it took 2 hours on the phone. Worse though is I just realized th ... Read More
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From: Darrel
State:California
Posted: 10/31/2007
Subject: AT&T billing practices
Comment: In 2001, I changed to AT&T All in one service where I was supposed to receive all charges on one bill. I also had a dedicated fax line for which I was billed separately. I called several times to ask why I was still be ... Read More
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From: craig
State:california
Posted: 10/24/2007
Subject: billing practices-ATT
Comment: What would happen to ATT if we all just stopped paying money to them today? ATT has reamed my family so hard on wireless--$2,000 in 6 months. They never warned my wife when she went over minutes, overcharged for all sort ... Read More
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From: james
State:oh
Posted: 10/23/2007
Subject: airtime
Comment: I would suggest that you take a look at your previous bills. People are always complaining that "i didnt go over my minutes" Take a look at your bill for the previous months and i bet you are wrong. I look at my cell ... Read More
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From: John
State:NJ
Posted: 10/19/2007
Subject: Cancelled service. Still being billed
Comment: In April. '07 called AT&T to cancelLong Dis. Serv. After long discussion with your agent she agreed to cancel. Subsequently, received bill for $36.03. I refussed to pay because I learned that service was not cancelled un ... Read More
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From: tala
State:florida
Posted: 10/18/2007
Subject: Billed even without services rendered to me
Comment: I asked for their landline phone and an internet service on the 7th of September, the plan for the landline phone is $13.99/month. I called Wednesday 12th September to verify the services and apparently they have activat ... Read More
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From: Richard
State:OH
Posted: 10/16/2007
Subject: AT&T Customer service and billing
Comment: I opened a business line with AT&T. I recently cancelled the line. During the period I had the line(3 years). I was often overbilled. I always had to make several calls and go through a couple of hours of aggrevation and ... Read More
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From: Louise
State:New York
Posted: 10/14/2007
Subject: $3500 Bill,Billing Practices
Comment: At & T charged me over $3500 for calls that I made overseas over a period of 2 months. They conveniently failed to let me know that I went over my minutes and my account online was not available for me to check myself. T ... Read More
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From: Carol
State:Florida
Posted: 10/13/2007
Subject: Scams
Comment: I recently signed up for DSL and immediately after received a visit from a firm hired by ATT to sell their packaged products. I was told that because I had more than one service I could get a package at no extra charge ... Read More
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From: Kathleen
State:Cailifornia
Posted: 10/13/2007
Subject: charged WAY to much
Comment: My bill came today and it was $605.00 and I have never gone over my mins. I went to the store to explain it and they told me to call AT&T and I got brushed of to a customer service, which hated her job with no manners an ... Read More
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From: Kay
State:Alabama
Posted: 10/12/2007
Subject: Billing
Comment: I decided to go with AT&T for my cell phones. I was told my first bill would be a little higher because it would be prorated. My first bill was $370! I called to complain and-surprise! The bill came after my 30 retur ... Read More
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From: Kelly
State:Alabama
Posted: 10/11/2007
Subject: AT &T billing
Comment: I have submitted my information to Gulas & Stuckey, a Birmingham, Alabama law firm for consideration for a class action lawsuit. If you have been billed inappropriatly and/or lied to about contract or plan details, I st ... Read More
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From: David
State:Ca
Posted: 10/10/2007
Subject: AT&T Billing
Comment: I received a $100 bill for one month of services when I was quoted an average bill of $54 a month. I called to complain, after an hour told it would be fixed, and that everything should be corrected on my next bill. I ... Read More
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From: angela
State:ca
Posted: 10/09/2007
Subject: At&t billing error
Comment: You should submit a letter in writing to customer service and send cert with return receipt. You should fax a copy to at&t ceo. That's what I do. Also demand that they send you a written response. complain t dept of publ ... Read More
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From: Huajun Yuan
State:Illinois
Posted: 10/05/2007
Subject: ATT really makes me angry!!
Comment: Hi, my highspeed internet plan expired on september, last year I was charge a lot of money because I didn't renew my contract, so I paid more attention this time, I call them several time on august and renewed my plan, t ... Read More
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From: Jan
State:Oklahoma
Posted: 10/05/2007
Subject: Lack of Communication & Billing Practices
Comment: I recently moved & asked that my home phone & internet services remain the SAME. NOTHING Added or Changed. The Plans & Services portion of my next bill stated all was the same but the cost had increased & I lost Voice ... Read More
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From: Jill
State:Indiana
Posted: 10/03/2007
Subject: ATT Cell Phone - Text Message Charges
Comment: On July 6th, I called to have unlimited text messages added to my daughters phone due to her excessive usage and me not being able to afford. The so graciously (tongue in cheek) gave me a credit of $17.41 to help with t ... Read More
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From: Sajith
State:NJ
Posted: 10/03/2007
Subject: Down with AT&T
Comment: I have been a Cingular customer for the past so many years, my bill always used to be picture perfect, my phone is hardly used... Since the time AT&T took over I started having this usage charge, around 60$ a month, I di ... Read More
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From: Alex
State:California
Posted: 10/01/2007
Subject: ATT Billing Practice
Comment: I hear your pain. We are now on the phone with ATT 47 min. to correct a billing error that was supposedly resolved last month. Now I've decided to use this call not only to resolve the billing error and file a complain ... Read More
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From: margaret klancher
State:ohio
Posted: 09/28/2007
Subject: not willing to keep there end of a contract
Comment: in july of 06 i signed a contract with att for phone tv and computer the tv service was dish.the contract reads that the cost will be 34.99for 10month after that it would cost40.99 for life. att will not honor the contra ... Read More
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From: SAMMY
State:FLORIDA
Posted: 09/27/2007
Subject: AT&T
Comment: I have been a bell south customer for over 7 years now,AT&T took over so i called them to get 2 new business lines,the deal was 2 lines including call waiting,voice message,call forward..every thing for $98.00 but i woul ... Read More
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From: missy
State:CA
Posted: 09/24/2007
Subject: AT&T
Comment: Hey I waited for 1 1/2 hours when I had a problem on hold! Then they finally picked up and said I was routed to the wrong department!!! Talk about great customer service!
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From: David
State:CA
Posted: 09/24/2007
Subject: Long wait and error billing
Comment: ATT 1800-288-2020 made us wait almost 30minutes every time we called to resolve some problems.
After 3 times, we gave up and I searched the net to vent my frustrations.
They made an error in my bill and I co ... Read More
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From: Booker
State:Texas
Posted: 09/18/2007
Subject: Billing Practices (continued)
Comment: AND you have to talk to at least 3 people every time you call to resolve a problem and that also means you'll spend 2 hours on the phone waiting in cues and waiting for them to put you on hold while they "look into thing ... Read More
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From: Booker
State:Texas
Posted: 09/18/2007
Subject: Billing Practices
Comment: I am more than frustrated with AT&T. They are such frauds. They have never billed me consistently, though my services have never changed and I've never used any service they've provided which should have caused fluctuati ... Read More
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From: Bianca Blengino
State:CA
Posted: 09/16/2007
Subject: ATT& T mobile - billing
Comment: We were with Cingular with no problems, then AT&T took over. We bought three new phones and kept two older phones. The two older phones were supposed to be unlocked. Only one was. Instead of a family plan for five lines, ... Read More
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From: HEATHER
State:KANSAS
Posted: 09/10/2007
Subject:
Comment: I am going to write to the federal communications commission, talk to a corp atty and go to the media if I have to over the issues with what I feel is fraud that I have had to deal with since Cingular merged with ATT&T. ... Read More
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From: Heather
State:Kansas
Posted: 09/10/2007
Subject: AT&T
Comment: I have been with Cingular for several years now and NEVER really had any complaints to speak of, that is until AT&T took over!! My bill has NOT been right ever since! It has more than quadrupled!! I talk a lot but most a ... Read More
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From: Valerie
State:CA
Posted: 09/10/2007
Subject: AT&T Billing Practices
Comment: My phone bill has went up from 200.00+ to 300.00+. I had cingular then it switch over to AT&T. There was a lawsuit against AT&T. I believe we as the voters have a right to go to the politicians and that I intend to do an ... Read More
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From: Al
State:CO
Posted: 09/07/2007
Subject: ATT wireless billing
Comment: I am advising everyone I know not to do business with ATT/Cingular or any future version of this company. Despite the fact that I have not had service from them for a number of years, They managed to retain a social sec ... Read More
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From: MAX
State:TEXAS
Posted: 09/07/2007
Subject: UVERSE
Comment: UVERSE IS NOT A FUNCTIONING PRODUCT. THE TV FREEZES EVERY DAY MULTIPLE TIMES A DAY. LIKE TO USE DVR, FORGET IT, IT WILL FREEZE DURING THE RECORDING AND LEAVE YOU WITH NOTHING. THE INTERNET SERVICE CONNECTS AND DISCONNECT ... Read More
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From: rich
State:inyokern, california
Posted: 09/06/2007
Subject: degraded cell phone service since AT&T took over
Comment: I have been a member of cingular for two and a half years - great service ! In the last two month with AT&T at the helm, my cell phone service has more dropped calls, fade outs and lack of basic service. the sales office ... Read More
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From: ALLISON
State:ALABAMA
Posted: 09/05/2007
Subject: AT&T WIRELESS
Comment: I recomended a friend to order a go phone from AT&T.
I myself have 4 LINES with these people. The phones were found on-line, instead of ordering on-line, she decided to call, for less confussion. (we thought).
Th ... Read More
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From: Imshi Adkins
State:Goergia
Posted: 08/29/2007
Subject: Lost service of one jack after installation of DSL.
Comment: In may 2007 I had DSL installed. I lost connection with one jack in a bedroom. The jack worked prior to having DSL installed. I called and asked if a tech would come and restore the jack and I was asked to pay $89.00 ... Read More
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From: Kaylynne
State:Florida
Posted: 08/28/2007
Subject: AT&T
Comment: We tried DSL extreme back in January of 07. Was not even 1/3 the speed or reliability promised. Took months to get rid of the equipment and get our pc's back to working correctly. Professional installation? Wrong! T ... Read More
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From: amber
State:Texas
Posted: 08/27/2007
Subject: Internet
Comment: My boyfriend and i live together in san antonio, we had internet and phone services installed in our apartment...It was fine until about 2 months after they installed it, the internet was disconnected, when i called they ... Read More
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From: Maria
State:California
Posted: 08/27/2007
Subject: a growing problem
Comment: I have been with cingular-at&t for about 8 months...i have never been so dissapointed in a phone company as i am with at&t!! I cant recieve or make phone calls in my own home, I have dozens of dropped calls through out t ... Read More
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From: Debbie
State:Oklahoma
Posted: 08/21/2007
Subject: AT&T
Comment: We were billed for 21.95 for DSL service. DSL has not
yet come this far from Talihina. There is no DSL services connected to my computer.
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From: John
State:California
Posted: 08/19/2007
Subject: AT&T
Comment: recently signed up with AT&T, received numerous advance notices of pricing not agreed to on the phone. Each time I called they quoted what I thought I signed up for,$93.00/mo. for 3 lines, free dsl modem and 1st mo. fre ... Read More
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From: justin
State:california
Posted: 08/15/2007
Subject: ATT - BILLING
Comment: ATT, a long history of corporate crime, and now the new monopoly in California.
NOTHING BUT PROBLEMS!
Without exception I've never been able to make a minor change without having to get the PUC on the l ... Read More
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From: Mike
State:Ca
Posted: 08/15/2007
Subject: AT&T
Comment: They always do incorrect billing, that's why I switched to another network but with all the hype about the iphone, I went back and now what...same damn problems...incorrect billing. If I dont complain about the false bil ... Read More
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